ComplaintsforPalm Beach Oriental Rug Cleaning
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/01/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Palm Beach Oriental Rug Cleaning Pros picked up 3 oriental rugs from my home on March 2, 2022 and returned 3 rugs on May 27, 2022. When I unrolled one of the rugs I realized it was not mine and I have been unable to reach the company or any numbers affiliated. The man called himself ****** and does not answer **************, which is the number he told me to call if I needed anything. He also uses **************. And there is the ************** number affiliated with the website. When he picked up the rugs, he marveled at the black one and indicated that it was worth $7000. The one he delivered is unusable. The other two rugs are mine, though they are still rolled up.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
1253 Old Okeechobee Blvd. Suite #B11
West Palm Beach, FL, FL 33404
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.