ComplaintsforFirst Choice Credit Union
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Complaint Details
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Initial Complaint
11/22/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I have had an account with ******************** ChoiceCredit Union for Years., and I was had a payment of $248.00 due on the 11th of each month. I was going to pay it on 22th of month.which would make me late 11 days. They froze my social security check and denied my funds., I desire respect as a 74 year old veteran of disability. They have changed management or something., cause this rude behavior is very offensive., as ******************* has shown verbal abuse., and when I come in to ask questions the person that greets you is disrespectful., Gosh, please., I know times are tough on everyone., due to inflation., please look into this.Customer response
11/22/2023
Problems resolved., thank you.Business response
11/22/2023
****************** has contacted us and the issue has been resolved. The error is on the senders end and we did not withhold any funds from *******************
Thank You.
************
RSM
First Choice Credit Union
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.