Business ProfileforHotelPlanner.com

On 10/28/24 8:53 P.M.I clicked on the ***********--**********-Eastage, ** webpage phone number to call & reserve a room for 11/09/24.Through some sort of Trojan scam, the hotel number I clicked on to dial was changed to **************, a phone number that is not even listed anywhere on ******, therefore, I had no way of direct dialing it myself.When the male *** (with a thick accent) answered, he never said, "Hotel Planner, may I help you?"He never told me 1 time who he ***resented or what company he worked for.He pretended the entire time to be the front desk at ***********--**********-********. I clearly and specifically asked if this was the Hampton Inn-Cininnati-********-OH & gave the address.He said yes.I told him I was going on a high school band trip with *************************I explained that they had specifically reserved a section of rooms at a discounted group rate.I then asked for that rate.He acted like he was looking it up then gave me a high rate of $229.67.I questioned the rate & asked again if he was sure that was the group band rate.He lied & said yes.I even asked for a AAA rate.He said it would be even higher.Then he proceeded to CHARGE my Discover credit card TWICE for $229.67.Then he proceeded to say immediately that he was "So sorry, but that room was not available." I said,"You just charged me twice for a room that is now not even available?"He reversed the charges.Then he acted like there were no more rooms available.Then he said he "found one" but the charge would be even higher!I questioned him again.He assured me it was the hotel.He then charged me $251.12! Upon arriving to the hotel, the front desk worker said it is a scam.The real rate for the room was only $123.99, see attachtmt.We called to cancel this room.$175.78 was refunded.I am requesting the rest of my money of $75.34.Nowhere on any of the documents does it even say "Hotel Planner."The transaction was a scam.The workers are posing as hotel clerks which is illegal & fraudulant.