Business ProfileforCharlie's Angels Movers, LLC

The absolute worse customer service ever! Drug out the move to charge overnight storage fees, destination fees as well as quoting a 3 man moving crew to charging for a 5 man moving crew. The team lead emptying the truck into a trailer cussed me out for asking him to relocate the squished box. Jokingly I made a comment about the guy who packed the truck and how awesome he was at Tetris. He referred to him as an a****** and his little follower (who refused to give his name) says no way youve got the companies best right here. He then went on to mumble that I was a ***** which his crew member confirmed and apologized for. He also went on to say that this guys always like this and is confrontational. Finally I was able to speak with **** who identified himself as the *** and stated that he was pulling his crew because he didnt like the environment or the way they were being talked too. **** instructed them to empty the truck on the ground and leave without completing the job. Meanwhile, while I was on the phone with **** the young man charged at me to grab his phone back and said he wasnt dealing with this dumb bitch! Real nice guy! I asked **** to have the owner call me and his response was it will come back to me because Im the *** and she will back me. I have in video the guy (*****) referring again to me as a ***** and the other crew members apologizing. Its really sad that literally 2 guys can ruin an entire companys reputation. The two previous crews lead by ******* and ******* were absolutely amazing! Brand and *********** should be teaching these young men customer service. We were quoted one pack and one move day at $1300-$1400. Paid over $1900. The owner wanted to collect an additional $2,800 for her crew not doing their jobs in a timely manner. Then her resolution is dont pay and use it for the damages they caused. They caused more than $2,800 in damages. The absolute worst ever!