ComplaintsforSoftware Solutions Group Inc
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Complaint Details
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Initial Complaint
04/27/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I placed an order for a product key to Office 2021 but it does not work. I called the number on their website and it only rings. No one answers the phone. I sent an email to customer service and no response. I would like a refund for this purchase since the product key they emailed me does not work.Initial Complaint
06/16/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 12 Jun 2023 I placed an order with a place called Softwarehubs. I authorized the amount of $52.86 which was promptly taken out of my bank account. The product was never delivered. The receipt gives you an email address to contact them; six attempts have produced no results. The telephone numbers, ************ and ************ also are dead ends, no response to seven messages left. The letterhead on the receipt identifies SOFTWAREHUBS as part of Software Solutions group; internet lists them as3300 ***************************************************, ************. Attempts to contact them by telephone also go nowhere. I am sending a certified letter to that address but have no great expectations. They also use the name Global Soft Solutions.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.