ComplaintsforBuckhead Design Windows and Doors
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Complaint Details
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Initial Complaint
10/24/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Long story short, ******* *** that runs this business is a scam. He presents projects through a coop program that he is supposed to pay the balance. I was referred to him and all parties that have know are seeking monies back and he is no longer responding. For me, no work was done and he has not returned the monies to the lender. No one can get in touch with him ir his business partner and the lender is not responsive on the complaint. This happened November 2023 and no resolve or progress. Hes gone to prison for this sort of thing. Please do not get wrapped up with this guy/business.Initial Complaint
05/17/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Fraudulent company, owner needs to be stopped, I hope other victims come forwardInitial Complaint
01/25/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
In October, 2023, ********************* who owns Buckhead Designs Windows and Doors offered a promotional deal to replace windows at my residence and various other home improvement jobs that equaled up to ******. In order for home Improvement project to take place, I had to take out a .loan for ****** per ************** request. After the completion of the home improvement jobs, ***'s company would pay off the loan and stipulated that I would have to stay in the home for two years. I wired *****. to ********* from my bank ***** Fargo in October, 2023. In December I started receiving notices from a loan company ************* that the loan will default at the end of the December, 2023. ********* completed the first phrase of home improvements, which included replacing all windows and doors in October, 2023. However, I did some research and obtained information that ********** is a repeated convicted felon. I have filed a dispute with the banking institution. because I became fearful that fraud for taking place and ********** was not going to pay off the loan in full. As recently as of January 11, **** I'm still receiving notices about my past due account.Business response
03/06/2024
We regret for the late response. The letter went to another office and we didn't receive it until the seven days response time had passed. I've attached a copy of the letter that will explain the sequence of events between *********************** and Buckhead Designs Windows and Doors, LLC. You will see, that we have made every efforts to reach out to ************. He abruptly fail to return and of our calls , email or text messages. We wasn't aware that it was a problem with him until our bank Navy ******************** notified us that *********************** had falsely accused us of fraud and that he didn't authorize any loan application. When confronted with the facts from the lender that the application was completed from a device ISP belonging to him and the Authentications questions and the credit card information he provided only he would have access to. Thats when the detective withdrew the investigation and said this is a civil matter at best. As mention in the attached letter. You will see that *********************** delayed any refund by making false statements to ***** Fargo that this was a scam and fraudulent transfer. ***** Fargo notified our bank Navy Federal CU and our funds was frozen. Resulting his transfer delayed pending a lengthy investigation and his bank up to this point hasn't submitted the necessary documentation to Navy Federal CU for a return wire transfer back to him. ***************************** a referral that *********************** sent to Buckhead Designs Windows and Doors , Changed his mind about participating in our Homeowners Loan Coop Program and he received a full refund of his $55,000.0 within 48 hours. See attached proof and return of funds and contact information.
attached is some supporting documents . At this point this situation has referred to the States attorney Generals Office
If you have any further questions or concerns, please contact me at: ************ or Office : ************./
Cordially,
*********************
President
Buckhead Designs Windows and Doors
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.