15 Customer Reviews
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Review from Bruce B
1 star10/28/2024
I purchased a bottle of coke zero out of a machine. They had set the temperature so the bottles were partially frozen. If you open the bottle in this condition you have to clean up the mess when the coke spews all over. The carbonation is gone and you get stale syrup.
The Coca-Cola Company Response
10/30/2024
Thank you, ***** for reaching out and for providing your zip code. I have updated your case and you can expect a response soon. #********.Review from Kiara S
1 star10/16/2024
I ordered 5 cases from a ********* fundraiser and was given sodas that expire in a couple weeks! The sodas were all flat. I want my money backThe Coca-Cola Company Response
10/18/2024
Thank you for contacting us, Kiara. I have shared this with the appropriate management and you can expect a response soon requesting more information in order to assist you. Erin F.Review from Br L
1 star10/06/2024
I had recently called this company wondering why shipments of Minute Maid Orange Juice were not getting out of the grocery stores. They could tell me that they will report it, but couldn't tell me why that is the case. Businesses should be transparent with their customers, and it's unfortunate that this isn't the case with this company.The Coca-Cola Company Response
10/09/2024
Thank you for sharing your experience with us, *******. The information you provided has been shared with the appropriate management team and you can expect a response soon. **** *.Review from Vannesa O
1 star09/03/2024
Every single soda in this place was flat if this would've been my first time drinking ********* I would never drink it again. I am such a fan of ********* and I was looking forward to going I drove all the way from ******* but this place wasn't worth it at all. Even the 6 minute video was recorded so horrible I had to close my eyes because it made me dizzy I wouldn't have wasted my money if I knew. On top of that when you get the tickets thru groupon it showed as expired right away and I lasted a while outside in the heat trying to figure it out until I asked and they told me that's how it always shows for them when purchased thru groupon. Worst experience ever!The Coca-Cola Company Response
09/05/2024
*******, thank you for sharing your experience at World of Coca-Cola with us. We have let them know and you can expect a response soon.Review from Lizzy M
1 star08/26/2024
I have done a review and reached out to ********* customer service to explain the issue I had in the ********* museum and overall have not gained a resolution of the matter. I went after going to the aquarium and thought I would be trying different flavors of cola and I was basically forced to sit to watch a movie and when we get to try the drinks its all fruit based flavors which I am allergic to. I was upset and started to get anxiety since I carry an ****** for issues of this source. My throat closes up and I cannot breathe. When I went to find the nearest exist they explained to me a representative there to send an email to customer service so they can refund me back the two tickets since I left right away and did not or could not enjoy the museum due to my allergies. I wrote all this to customer service, called them too and I yet have not received a refund for all of this. I do not see what the big issue is for $52.27 to be refunded to me when they are getting millions daily. I had a valid situation and they still did not refund me this.The Coca-Cola Company Response
08/28/2024
We were sorry to hear that **************** experience did not meet her expectations and appreciate the opportunity to respond. At World of Coca-Cola, we strive to offer a diverse range of exhibits and experiences. The Taste It! exhibit is one among many, featuring a variety of beverages from around the globe, some with fruity taste profiles and others with unique flavors. For those with allergy concerns, we provide ingredient declarations for each product. Beyond the Taste It! exhibit, we offer numerous interactive experiences and exhibits that highlight how ********* is enjoyed worldwide. We value feedback from our guests and have invited ************** to visit us again when she is in the area so we might have the opportunity to make her experience more enjoyable.Review from Tiffany P
1 star08/04/2024
THE SIMPLY ORANGE 89FL OZ, IS FROM THE **** OF H*** ITS BEWILDERING HOW THE OLD BOTTLE WITH THE HANDLE SAFETY SEAL WILL COME OFF WITH NO PROBLEM, THE NEW BOTTLE SAFETY SEAL WILL NOT!!!!!!! AS MUCH AS THE ABOVE COST, YOU WOULD THINK SIMPLY ORANGE WILL FIX THE PROBLEM, HOWEVER, THE ABOVE WILL NOT!!!!!! I HAVE CALLED ON NUMEROUS OCCASIONS TO INFORM THE COMPANY OF THE ******* ****** REFUSE TO RECTIFY THE PROBLEM!!!!! UNABLE TO REMOVE THE PLASTIC COMPLETELY OFF THE BOTTLE, IS NOT ALLOWING ME TO HAVE A HEALTHY EXPERIENCE!!!!!The Coca-Cola Company Response
08/07/2024
Thank you for reaching out to The Coca-Cola Company. Your additional comments from this BBB post have been added to your case (********) which was addressed on 8/5/24. If you have any additional concerns or questions, it would be great if you could reach out to us directly. We always appreciate your input.Review from Kongthong V
1 star07/16/2024
We have this machine for over 12 years. On June this year 2024, it started to be broken one problem fixed another problem showed up within a couple of month. The CocaCola company decide to not fixing it because its an old grandma machine and not giving us the new one because our volume doesnt meet their goal which is 700 gallon per year. We are small **************** so we definitely not gonna make that high volume which I understand that but the sad part is I ordered the bag in the box syrup on May literally right after I ordered products machine broke down so I have no chance to use the products. I ask the sales manager *******, if CocaCola could buy back the products and the answer is NO because its too old. The big company like ********* are not gonna take any responsibility about unopened products that havent been used due to their machine broke down. So small business like us has to **** it up, they dont care about anything else besides numbers. This is so sad ??Review from Megan K
1 star03/08/2024
Coke blows now it goes flat like 4 times faster I cant drink it flat no thanksThe Coca-Cola Company Response
03/11/2024
Thank you for letting us know about what you have experienced. We appreciate your loyalty and are sorry for any inconvenience. We want to look further into this matter so we will be reaching out to you directly by email. We look forward to getting more information. Kindest regards!Review from Dee A
1 star02/18/2024
I bought the Simply Pinapple by Coke and it was Simply disgusting. It did not taste like pinapple at all. It was made from mango puree and lemon juice. Only the color of the liquid resembled pineapple juice. Coke must think that we, the customers, are Simply Stupid. Did not anyone at the factory taste this disquating drink? Mango with the sourness of lemons - **********************.Review from Lisa D
1 star12/22/2023
Coke is robbing us blind! The reps come in and tell us that we are supposed to have x,y and z in stock so we order it and within 1-2 months its expired and say we cant resell it and they wont credit it and dont want to give us any other viable options or even the warehouse managers info so they can fix the problem on there endThe Coca-Cola Company Response
01/02/2024
We'd like to help. Please give us a call (800) GET-COKE, Mon-Fri, 9a-7p EST, providing Reference # ********. We look forward to hearing from you.
Customer Review Rating
1/5stars
Average of 15 Customer Reviews
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