Customer ReviewsforSharecare, Inc.

****. Disrespectful. Extremely hard to get a hold of. Everyone has been giving me the run around for over 2 months. Horrible company!

The *** team at Sharecare is full of hard-working, accomplished, yet humble professionals who welcome passionate workers of all levels. Great culture, diversity, and projects.

Employee-centric culture; constant opportunities for expanding or new roles due to growth and change; open communications from leadership

There is a good onboarding plan, plenty of guidance, and access to multiple resources. Everyone makes an effort to support your success.

Colleagues are very friendly, helpful, and welcoming Lots of opportunities for advancement as an entry-level employee if you work hard and show a passion for your job So far, work/life balance is great

*Flexible hours *Supportive teams, without micromanaging *Constantly learning *Encouraged to find your fit in the company *Great career growth opportunities

Ive been dealing with them for over a year for my *** case as a third party. They are very unhelpful, non responsive in emails, and you cant get a supervisor on the phone. I kept getting same excuse why my records werent sent for almost 2 weeks One day theyd say they had what they needed then next day same reason. When asked to speak with a supervisor she kept going in circles saying same thing. When forms were sent they didnt send medical records that were requested. I have spent many hours on the phone and emails as well as going up to my doctors office to get 1 doctors request sent. We pay them and our doctors office pays them and you get no assistance or help from this company.

I have been trying to get Sharecare to send 2 medical record documents to my disability insurance since May 22nd and it is now July 8th. My employer is going to terminate me because I cannot get them to DO THEIR JOB. I've spoken to them a minimum of 8 times and when I spoke to them today they said they have closed my case again!!! I AM LIVID! THEY ARE INCOMPETENT!I PLAN TO GET A LAWYER!!

I have dealt with Sharecare attempting to get my medical records sent to the correct facility for over a month now. Starting on 4/4 my doctor's ****** sent in the medical release form. I then heard nothing until I reached out on 4/23. I was advised that the records would be sent via **** from ***************. I was also advised I would be updated to the status. On 4/29 I reached out again and was told by representative ****** needed to pay $10.06 for shipping of my medical records. I paid with the understanding this would expedite the process. I did not hear anything further. I called again on 5/7 and was told they would check to see if the records were actually sent out but there may have been an issue. I attempted to speak to a supervisor to gain more clarity to the situation and received no return call. On 5/8 I called and after 15 mins on hold a representative said they would be sending out a second copy of my records since the first copy was never received. I also asked to speak to a supervisor since no one returned my call from the previous day. No return call was made by a supervisor after I was told I would be called back that day. On 5/9 again I called to speak with a supervisor and I talked with ******* a representative. This representative told me to call and complain another day and ******* coulda, woulda when I asked if we could get to the bottom of the issue. This experience has been nothing short of a nightmare. I dont understand why it is such a challenge to send out my medical records within a timely manner. I paid the fee and have gotten no where. The customer service representatives have largely been rude and demeaning. I dont know where else to go or who else to contact so I am reaching out here for assistance. I need these medical records immediately to be able to receive healthcare that is vital to my wellbeing.

Great group of developers to work with. The companies growth from a backroom project still has some of the people in place that micromanage every area and do not allow growth as they only see there vision and not what is a general practice or better direction for infrastructure or product development.