Customer ReviewsforRareelectrical.com

This is also a ******************* against ***** I ordered this starter through **** on the rareelectrical site. ****** get any help from either **** or rareelectrical. Even one star is to much.

Hello Mr. ***** Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you may have experienced with our service. Our service team responded several times and tried to answer your question on On Thu, 8 Aug, 2024 12:53:40 PM PDT, a message was sent please see below:Dear chuckbva_622,Thanks - I think you need a different starter the starter you bought only has a the ** and Ignition connection. - If you need that other connection than this link below is the correct item.********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************** Kind Regards,RareElectrical ******************* Hours: 8am-6pm EST Due to your inconvenience the customer service department is processing a full refund. Once again, we apologize for any frustration you may have experienced, and we appreciate the opportunity to make amends. Thank you for bringing this to our attention.

The starter I ordered was listed for my application they have no phone number to contact them to find out if it is the correct replacement. By the time I had emailed them the oem part number they had already sent the starter to me it took approximately a week to find out they don't have a starter that will fit although it was listed. And then they charged me 104 dollars. I'm really thinking that this is just another one of those scam companies that pray on hard working people and sit there making money

Dear Customer, I am sorry you are not happy with your purchase. We strive to provide excellent customer service and reply as quickly as possible to our customer's messages. Please be assured we are an official company and this is not a scam in any way. You purchased the starter on 3/28/2024. You messaged us two days after your purchase on Sat, 30 Mar, 2024 02:55 asking, What is the difference between a m105611d1 and a m105611d5? Our customer service department responded on Sun, 31 Mar, 2024 requesting the exact *** number from the specification list for your ***** white tractor. **************** cannot research and ensure the correct part has been ordered without the *** number from the User Manual spec sheet. You never sent the requested *** number. Your return was processed as damaged and a restocking fee was applied as the part was returned with oil stains and scratches. I will reach out to the customer service department and have them process a one-time refund for this restocking fee.

Terrible company, Sent me a defective alternator and then charged me a ***** restocking fee when I returned it. I wouldn't buy from them again

****************,We are sorry to hear you were unhappy with our service. The alternator you ordered is compatible with Mustang 4JB1 ISUZU engines, but not all Mustang 4JB1 ISUZU engines use the same alternator. To ensure the alternator will fit, before purchasing, we ask every customer to verify the *** part number. "Compatible with ******** ISUZU, MUSTANG and many more... Please verify your *** part number from your original unit to help ensure fitment." Our customer service team responded to each of your emails and four times requested the *** part number. You never responded and provided the *** part number, without this number the customer service team is unable to determine if a defective alternator had been sent or the incorrect part had been ordered. We appreciate your business and have refunded the $25.91 restocking fee. Again we are sorry for the confusion.

Same for me, Sent me a defective alternator when I sent it back they shorted me 47 dollars

********************,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you may have experienced with our service, and we appreciate your honesty.We understand that the restocking fee was a point of concern for you, and we want to make things right. As a gesture of goodwill, we have processed a refund for the restocking fee associated with your recent purchase. We genuinely value your business and want to ensure that every customer has a positive experience with our company. Once again, we apologize for any frustration you may have experienced, and we appreciate the opportunity to make amends. Thank you for bringing this to our attention.