50 Customer Reviews
Review from Lisa R
1 star10/30/2024
I have received numerous "Notice of Non-Compliance" letters from this company while visiting my daughter at her apartment. I registered my car and paid for my overnight parking EVERY SINGLE TIME I have been there and yet they continue to send notices. I have to dispute the charge and upload a screenshot of verification of payment every time. What a waste of my time - they must have the most incompetent people checking the entry and exit photos and cross referencing to payments. If I could rate this company ZERO stars I would.Review from tom a
1 star10/25/2024
Their system is misleading and completely set up for the ****** to fail, so they can charge an extra $$. The property owner just lost a customer for their tenants. Why put yourself through the maze of confusion and deception for marginal profit? WAKE up OWNER !!!! See you later Interlock, no interest in returning to support any of your small businesses. I just paid an "overstay" charge that has no relationship to the general parking rates I paidfor the anticipated time, etc. There is no chance or assistance to extend the time remotely as Park Mobile will do. There are no real details on the (bill) matter other than (OVESTAY), and there is no reasonable penalty for the violation. Just a threatening letter grabbing more money from your pocket. I am not surprised they are a Florida operation. ScammersReview from Zhen C
1 star10/25/2024
Scammers, I parked in my friend's apt building garage and paid for 3 hours. They said I was in the building for extra 15 minutes and sent me a 50$ billReview from Andrew W
1 star10/21/2024
Parked here for 2 days and paid both times I entered and exited the building. The total cost for the day to park there is $5 something. Shockingly I got home to find 2 tickets totaling over $120 stating I hadnt paid during times when I left. When I submitted receipts showing payment for those dates, I got a canned response denial basically stating to resubmit it and the times didnt align (again even though if you stay for 1 hour or the whole day its a flat fee so I had paid total required). I know multiple people that have parked there and never pay. Then I go and do the right thing and pay over $10 to park there for 48 hours and they send me ticket charges 12x the amount. All negative reviews I found online as well with similar stories. They offer no number to call either other than automated pay hotline.Review from Sharon B
1 star10/08/2024
Total scam. I paid the parking fee and received a notice that I had not. I sent details of my parking and screenshots to support and I was told it wasn't proof enough. There is no phone number that works. The website provided goes nowhere. While a clever scam, what a **************Review from Tammie B
1 star09/15/2024
I think this is a class action lawsuit. I will be reaching out to the ******** Reporter I was working with on the *** theft project. Please if anyone wants to file a petition we certainly can.Review from Kayla C
1 star09/08/2024
This company is absolutely, 100% fraudulent. Ive received multiple tickets for parking in lots that have no signage indicating you have to pay. For example, a Trader Joes parking lot, a coffee shop parking lot, and a visitor lot at an apartment complex. All of which *** confirmed are FREE. They try to make their tickets look as official as possible, but they are not affiliated with local or state officials whatsoever. They make it seem like you risk getting booted or towed if you fail to pay the fine. I contest every ticket I get from them and they waive the fee with no issuewhich to me seems like they know what theyre doing is wrong, so they dont push back too much. Its deplorable, I am waiting for the day that this company is sued and shut down for their shady and barely legal (if at all) money making scheme. Class action suit anyone?Review from James H
1 star08/30/2024
I parked in a lot in ******** and paid, but put the wrong zone number in the app, Now parking management is coming after me to collect a $65 payment (which escalates if not paid immediately) on a $6.90 parking fee tha was paid. They do not have a phone number and every dispute was answered by a bot. This practice is predatory and should be illegal in ********If I could give less than one star, I would.Review from Ronnie D
1 star08/27/2024
Less than 1 star! I tried to dispute a fine and none of their email addresses are valid ! How reputable can they be?Review from Christi C
1 star08/05/2024
Absolutely predatory practice! I received a ticket from them, in a parking lot that WAS NOT managed by them!Of course they threaten with collection immediately if you don't pay the $35 or it will increase to $90???To try and get a hold to dispute..no luck...no phone to leave a message or talk to a human or the email, no one has reached back... You look and see ALL the complaints and class action lawsuits..how are they still able to be in business?? It feels yucky and is yucky...I had to ultimately pay the ticket thru Oxygen debt collectors so it wouldn't end up in my report...not right!!
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