7 Customer Reviews
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Review from Radiance D
1 star10/11/2024
every review that you see that is one star or could be rated zero stars is legit because this company has been getting over on people making them sign and commit to a contract that I dont get to read over word for Word by themselves nor have a guardian or legal representative to review such contract but makes them commit to signing and pay any outrageous upfront charge just solely based on a confrontation and then they make you agree to things that are not even worth the value of the services they have to offer regardless of the packages sizes no portfolio or website especially because theyre not an agency or help you get gigs why are we paying 3000 4000 up to $6000 for something that theyre not even helping us to get work. they take advantage of people to force them to make a decision right then in there versus to have a thorough conversation and take time to read over what theyre getting themselves into this needs to be investigated ******* have already made a video about this incident and nothing has been done this company still continue to run and take peoples hard earn money with no remorse.
ICON Studio Response
10/14/2024
Dear Ms. Dennard, thank you for reaching out via the BBB. I see you received all your products, your images, website, comp-card and model guide then discontinued payment.... Perhaps you would like to take into consideration your obligation towards the contract you signed. More so, we would have been more than willing to assist you in the proper way to utilize your products in order to enter the industry in a safe and knowledgeable manner. You were fully aware that we were not an agency and do not get you work - you signed your understanding of this fact. No one is forced to purchase - this was your decision. We provide a high quality product and the guidance for those who really want to get into the industry. - Maddy - SOUL STUDIOSReview from Anon A
1 star09/27/2024
Why am i getting charged Indefinitely ..? Atp , yall scammed me real bad . Its cool. Id just like to cancel or Withdraw as u will. Yall **** bad . I hate yall with a pasison and took advantage of a eager newcomer , thas all. *** if its nom refundable . I want no parts . If this doesnt get answered or persists , i will get a lawyer involvedICON Studio Response
10/01/2024
Hello *******,This review is unwarranted. You received all of your materials and were previously advised how to move forward and reach out to us if you need additional assistance - but have not done so. I will have a mentor reach out to schedule a conference call for additional assistance. Kindly note receiving all the materials and not following up on your end (or requesting a refund) does not constitute being scammed by us - it means you need to reach out to us so we can assist you in moving forward in a safe an appropriate manner within the industry. Regarding your charges, you will continue to be billed until your contract is paid off, once this happens we stop the payments and remove it from our system. Square's set up for recurring payments is listed in this manner. I hope the above clears things up. Thank you - Maddy - ICON StudioReview from Nakeesha D
1 star08/07/2024
This company demands you pay a high fee in order to gain access of your pics you cannot read over the contract until you signed it everything is handle on the tablet when you tell the model agencys that you are not interested you are then threatened about how much the makeup session cost and you better pay something it starts out with $50 then it changes to $200 and the card you used is a card they set up for more payments to come out of , I thought it would have been a good opportunity to try something else and to see where it can take you , but it was a joke and a scam plus they do not help you find any work , you have to looked over some websites they send you in your email then you have to signed up for those also with a 12 month membership before you can access to any of the jobs. My package was $1800 she try to make it like she was saving me money , I did receive my pics but what to do with them when you in a contract that you can not get your money back and you are not doing any modeling work. Im wondering how many more people they have gotten like this , the day I was in the photo shoot it was a lot of other people walking in , I should have followed another model who walked out and did not pay anything she stated that she would come back another day. This is one leading learned , no one has free money to give away and you are not getting the services you need.Review from Jay H
1 star07/26/2024
soul studio is a high pressure scam. They build hope up and then want to charge a disgusting amount of money for some pics. There is no value in this model card or mentor call. I dont know how they stay in business! We were NOT allowed to change our minds once we left the building. It has been explained to them over and over, keep the ****** cash for the pics. cancel contract,cancel website and "mentor" and call it a day. They will not do it dispite several requests and explination of current financial situation. DO NOT DO it! They offer to reduce the ***** but that does not help us. There is no value in this. Paying a ***** sitting fee and ****** more dollars is more than enough for some digital pics that anyone can take. DO NOT fall for the hype. It sounds fun and exciting but in the end, you will be dissapointed and broke. Better off pursuing a modeling career on your own with pics your friend took.Review from Princess R
5 stars09/13/2023
Everyone that took part in my awesome experience was very supportive and professionalICON Studio Response
10/05/2023
Hello *************************, So glad we were able to assist you and your daughter! Wishing you all much success.Review from Celeste D.
1 star08/14/2022
This is was the worst and most embarrassing experience for my 3 year old daughter. We arrive at 10:30 on a Sunday forgoing Church to give an opportunity to my daughter. I advised the rep who called me that she would have stranger danger and they told me it would be fine. We walked in they took a lot of pictures. I thought everything was going well. We then were called in by a manager to say that because my 3 year old cried that we had to stop the photoshoot and she said it in front of everyone. I was humiliated and embarrassed when the white child next to her had the same tantrum but my black child was thrown out. I felt so bad for my daughter who was actually having fun but was thrown out ruining our Sunday. This is a horrible place to work with and I advise that nobody works with these people ever again.ICON Studio Response
08/19/2022
Dear **************, we are sorry that your child is not ready at this time, this happens often and is not a negative reflection of the child, only that she needs a little more time before starting in the industry. Your husband understood and was in agreement. Below is what happened: Had to call the shoot, the little girl was not happy at all, she started crying and it was very hard to get her to pose. I talked to the parents, mom didn't seem very happy but dad understood and agreed with me. I suggested they start coaching her and working into getting comfortable in front of the camera and maybe try again in a year.We try to have an honest assessment and approach and will not move forward when the model is clearly not ready. Thank you - Maddy B - ICON StudioCustomer Response
08/19/2022
The response is just as careless as the action. My husband did not agree or understand. My daughter cried because she did NOT want to take off her bathing suit because it was her favorite one. She cried in the dressing room. During the photoshoot she made every single pose she was asked to do because shes only 3 she needed more direction. I take plenty of pictures of her so make sure you do research before giving a response that makes no sense. She was happy but her skin was too dark. Shes happier at the new place we found and her pictures are beautiful. Ill work with people who know how to work with children. These people are scam artists!Review from Jeffrey W
5 stars04/14/2022
I was selected to go to this fabulous photo assessment. I was contacted and an appointment was set up. I paid my ***** refundable security deposit. I was amazed when I arrived at the shoot. Everyone was very professional. The day unfolded just as the email I received at the selection process stated. I purchased a portfolio package and am now in the process of being courted by modeling agencies.
Customer Review Rating
2.14/5stars
Average of 7 Customer Reviews
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