Business ProfileforRNN Group, Inc
Additional business information
The company has provided the following to the BBB:
"Our customer provides consumer information and an employer name they have on file to RNN Group. RNN has a team of employment verification agents in Atlanta that calls each employer to confirm employment status. Note we do not ask for payroll information. Only current work status - are they still employed? Under our security policy, we are not allowed to give the client name to the phone verification agents. Our agents have a script that once they confirm the individual, they provide a Reference ID and direct them to the RNN website www.rnngroup.com to request the client information from our compliance team. Our compliance team responds within 24 hours."
At-a-glance
Customer Complaints
140 complaints closed in last 3 years
38 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
RNN Group Inc. verifies current employment and account statuses for government agencies, loan originators and others within the financial industry with the highest standards in accuracy, compliance, and security.
Products & Services
Business Details
- Location of This Business
- 101 Marietta St NW STE 3305, Atlanta, GA 30303-2730
- BBB File Opened:
- 10/28/2016
- Years in Business:
- 10
- Business Started:
- 11/3/2014
- Business Incorporated:
- 11/3/2014
- Accredited Since:
- 2/23/2024
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Brian Blake, Compliance Officer
- Contact Information
Principal
- Mr. Brian Blake, Compliance Officer
Customer Contact
- Mr. Brian Blake, Compliance Officer
- Additional Contact Information
Phone Numbers
- (470) 205-4014Other Phone
- (470) 205-9122Other Phone
Email Addresses
- Primary
- (470) 205-4014
Customer Complaints
140 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/09/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
43 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ronnie V
1 star10/01/2024
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