24 Customer Reviews
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Review from Luke B
1 star10/16/2024
They have been the worst dealership I’ve ever dealt with. From lying to me to not sending me parts that they agreed they owe me to taking my machine for months to service it and then not fixing any of the issues. Thomas is the most unknowledgable sales guy I’ve ever worked with and I’m still getting my machines set up right. Josh the GM lies about parts being on the way and lies to corporate when they call about my complaints saying the machine is ready to go even though it is in pieces. The absolute worst customer service I’ve dealt with and they still owe me money for the wrong parts for almost 10 months now.Review from Rachel D
1 star09/03/2024
Ag Pro in ****** ** are a bunch of thieves. We bought new lawnmower blades and a spindle. Even though they gave him the wrong parts, a 20% restocking fee applies?!?! Oh & just wait it gets better! They don't have the right parts!! But since he paid cash and their store policy is no refunds on cash transactions, we're out!? The store manager refused to even talk with ******. He waited 45 minutes. The 3 employees at the desk all say they don't agree, but - It's policy. We're out $135!!! Unless we want to replace extra parts we don't need and spend another $220!Review from TERRY F
1 star07/22/2024
I think it’s really sad when you go purchase a $30,000 tractor and will not give you 15% off a two year old new old stock attachment for that $30,000 tractor another **** ***** dealership Quoted me the same item 15% off i’m not sure what part of the county they are from but that’s not how we treat Hometown boys this is why you cannot buy local very sad not one time have they ever reached out to me not even offered 10% off no counter offers at all when I showed the salesman the email I can get the same exact thing 15% cheaper in a different state he just simply said they ain’t making no moneyReview from Michael M
1 star07/11/2024
These people give **** ***** a bad name! Ordered a deck from their online portal but apparently my money is not green enough for them! This is the response I got from their Division Parts Manager: "AgPro will not fill this order. Please direct it to a dealer closer to your location. Please do not send any more orders to our locations."Review from Zee S
1 star06/05/2024
Please do not buy anything from them! They sell mowers that are broken. Imagine going to fix it and then the next day it’s broken? They take peoples hard-working money and know they are selling messed up mowers.Review from Paul H
1 star05/24/2024
Ag pro sucks. After serving my **** since I didn't get the $200 plus package get my mower back late since it didn't start after the first fix when they were to deliver it as I was at work get it back and start to mow only to notice belt burning as deck support bracket had come loose fell down on the pulley. Called them and they refused responsibility since they didn't work on the deck then how did it unscrew itself?????Review from Don W
1 star02/27/2024
this company needs to be investigated, nothing but a bunch of lying scumbags. purchased a 70k dollar skid steer that was suppose to be in great working order and gone thru from top to bottom. after just 2 weeks and 4 hrs on the machine it threw codes and in limp mode, this was back in nov 2023 Ag Pro picked it up say the fixed it brought it back and 5 mins in it did the same thing. they took the machine back said its a re gen problem and would find me another machine. oh they did it was a piece of junk and i refused to accept it. needless to say i have been lied to and conned the whole way by 2 different Gm's and been ghosted by them. so here i am the end of Feb 2024 still no machine and thousands of dollars lost from work i could not get to and my reputation going bad for not getting work done as planned. i have reached out to corperate but of course no body wants to call back n resolve this issue...i guess Attorney is the next step....sorry accuse for a company that makes the money they make from people out of their hard earned moneyReview from Steven M
1 star11/16/2023
I had warranty work done on my tractor. I called for a week to see when they could bring it back. Every time they said the paper work was not done. Finally after a week and a half I asked if I could hire a truck and come and get it myself. When I got there they ushered me into the managers office. He told me I could not have my tractor because the paper work was not done. I told him I was not leaving without my tractor. He told an employee to chain my tractor up. He then told me the only way he would release it is if I gave them 450.00! I paid it and eventually got my money back after contacting the corporate office. I will NEVER do business with them again!Review from Chase E
1 star08/31/2023
Just got my ***** from them recently. They didn’t supply me with the 3 point which comes with all ***** models. The staff was rude the manager even more so. I’ve contacted JD and they are going to start a case on this matter. I believe they sold it and are now talking to me like a child and not doing what’s right! They get zero stars from me and steer clear of this ag pro in ******* ** they are horrible!!
Ag-Pro Companies Response
09/01/2023
We are sorry the customer is not happy with their experience at our ******* location. This tractor was purchased used in **** of 2022. Our general manager did offer to help the customer find a set of lift arms for the tractor, but was unsuccessful in his search.Review from Cindy W.
1 star08/09/2023
Sold me a used tractor they knew was junk. When I bought the tractor it had 2434 hours and was told when it was traded in it had been completely gone though and serviced. Since I bought the tractor it's been in the shop 3 times and now only has 2438 hours. It was not serviced or gone through. I have pictures for proof. The hydraulics would not hold my bush hog up. That was another fix. Got the tractor back and made a half a lap and the belt broke and tractor run hot (back in the shop). Now the tractor will not go in forward or reverse.Ag-Pro Companies Response
08/10/2023
We are sorry the customer had a poor experience with one of our locations and would like to look into this for them. Please let us know which Ag-Pro store you worked with so we can contact them for further details. Thank you.
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