ComplaintsforHobbylinc.com
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Complaint Details
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Initial Complaint
05/08/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I received an order from ********* three items two of the items (airbrush needles) 1st-#**-0174 the plastic tube it comes in was empty & the red cap that seals it were gone. 2nd-#**-0173 was out of the tube loose in the box along with the red cap. They have no customer service phone number i have sent an email but no response.Business response
05/22/2023
We are sorry to hear you have issues with your order.
Customer support phone number and refund / return options and instructions are available through your online status page.
We respond to all order emails. If you have not received a response to and email please check you spam folders.
Thank you
Hobbylinc.com Staff
Customer response
05/22/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.