ComplaintsforBuford Dental
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Complaint Details
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Initial Complaint
04/19/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
they fraud overcharged me for a crown on my tooth, they advised me not to talk to my insurance because they do not go by what the insurance says. They said they make a patient pay for their services of what they want not what the insurance has approved. I have breast cancer and advised them that I could not put metal in my mouth. the entire procedure cost around $800, they told me I had to pay on 3/24/22 $462 upfront. I paid $150 for my crown. ******** who was very rude and cruel who is the receptionist and April both said it doesn't matter what my dental insurance says my out-of-pocket expense is, they do not go by what the insurance says. 4/4 I arrived to get my crown put on my tooth. ******* tells me I owe $362, and told her no I don't my insurance company advised me my out-of-pocket expense is $301, and plus I paid $150 already. so my remaining balance should only be $151. they submitted that the procedure cost $1,547 which was falsely submitted to get more money. *************************** Procedures on this visit Crown - 2 Your cost: $301.80 Your dentist ***************** ************ Cost summary Submitted fee $1,547.00 The submitted fee is the amount that the dental office charges for your service.Accepted fee $881.00 The accepted fee is the amount your dentist agrees to accept as full payment for your dental service.Delta Dental pays $409.20 Delta Dental pays is the dollar amount paid by your dental plan.Your cost is$301.80 information This Explanation of Benefits is not a **** think of it as a receipt for your visit. Typically, any balance that you owe is paid to your dentist. If you would like to discuss billing, please feel free to contact your dentist.Cost details Claim number ************** Procedures and services on this visit Submitted fee $283.00Accepted fee $170.00 Delta Dental pays $0.00Your cost for this procedure$0.00. Your cost is $301.80. they overcharged me $421.08.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.