2 Customer Reviews
Review from Michael D
1 star04/12/2024
I purchased a 200 dollar replica sword from this company the took 2 payments out of my account then they cancelled the shipping and sent my sword out 3 days later and it took 6 days to get the second charge back do not buy from this companyReview from Steve Y
1 star04/20/2022
I was charged twice for the same item and they refuse to give me a refund for the double charge. Rude on the phone. Horrible horrible experience and Im still out money from the double charge
Atlanta Cutlery Corporation Response
04/21/2022
********************** did purchase an item from our company and we shipped it to him. He used a cashapp **** card to pay for the item. There has only been 1 authorization and 1 charge. Cashapp does not release the authorization when the actual charge is put through as a traditional credit card does. We did not get 2 payments for this item and have no control over Cashapp's policies for the hold on those funds and when they will be released. This is Cashapp policy. This customer was told we would do what we were able with Cashapp to convince them to release those funds however he refused stating it was our business that double charged him.
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