ComplaintsforOnity Electronic Locking Systems Company
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/27/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am filing this complaint because an account inaccurately listed under "ONITY *********** is being reported on my credit file. Despite numerous disputes, the account has not been removed, which is causing significant harm to my creditworthiness. This account is not mine, and its presence continues to adversely affect my financial standing.Account Details:Creditor: ONITY GROUP INC.Date Opened: 12/13/2005 Account Number: ********** High Credit: $151,000.00 The persistence of this erroneous listing is unacceptable. I have already taken necessary actions, including contacting the creditor, filing disputes with the credit bureaus, and reporting identity theft. The failure to remove this account despite clear evidence of inaccuracy highlights serious non-compliance with fair credit reporting standards.I urgently request that the BBB assist in getting this account permanently removed from my credit report and ensure that the reporting agencies correct this significant error, as it continues to cause distress and financial hardship.Initial Complaint
07/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Trying to get our money back for over payment on the account as the attached trail of emails show. They owe us and just keep putting us off. We tried to get service (support) last year and they denied it wanting paid in advance and we already had $2K credit on our account as the attached shows.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.