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Find a Location

JDM Family Auto Transport and Logistics LLC has 1 locations, listed below.

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    Customer ReviewsforJDM Family Auto Transport and Logistics LLC

    Towing Company
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    1 Customer Reviews

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    • Review from Becky C

      1 star

      08/12/2022

      This company is a transport broker, I worked with this company a month prior to my vehicle requiring transport to another state. I gave them all of the vehicle details & was told they would give me the drivers name & number once they found someone to take the transport. I was sent an order confirmation and they charged my card for the broker deposits. Two weeks after we gave them our payment & prior to when our vehicle was scheduled to be picked up, I tried many many times to contact them to see if they had a driver for us and nothing, crickets... I called the number of the person I was working with many many times and it kept going straight to voicemail. I tried emailing him many many times begging him to call me back because we were getting close to the date of pickup and I still had no driver. I sent an email inquiry through their website and still no answer/response. This company was informed that we needed to get the vehicle to a conference by a specific date, we gave them plenty of time to procure a driver for us and yet no one called back until the day of pickup which was way too late and not what was agreed too. After we paid the deposit, we were supposed to have the driver name and number so that we could contact the driver & coordinate when they would be there so we could meet them, but because they failed to communicate with us, we were forced to find another company literally scrambling at the last minute. When I asked them why were they calling me the day after the pickup, they tried to come up some bull c*** story that they had a driver & the truck broke down. I had no idea anyone was even coming!! He then proceeded to tell me he had a driver to do the return of the ************** me his name and number. I contacted the *********** had the same trouble I did in getting a hold of this company as well. Now we have to send a letter demanding our payment back. The bottom line is do not trust them, you will regret it. Their rating should be 0!

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