ComplaintsforRising Star K9s
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Complaint Details
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Initial Complaint
08/04/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
************************* is a *****. I wished I saw your reviews before hiring her. I met her in Fresh Market in 2022 as she was training another dog (it could have been her dog for all I know). She charged me $1800 and I paid in ****************** 2022. We actually had 4 session but it was suppose to be several more after that. And as stated by a previous reviewer/client there was one excuse after another. In the end she owed me $600 and return only $250 on June 19, 2023. Haven't heard from her since after she made-up lies. BUYER BEWARE! She's deliberate in what she does.Initial Complaint
09/22/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I hired this dog training company and signed an agreement with the owner for her puppy training program. The agreement was not honored. The training program was not completed per the agreement. The owner/trainer (same person - *************************) stopped returning my calls and texts to complete the training. She finally offered a pro-rated refund for the remaining sessions that she could not complete. That was 2 weeks ago and I have yet to receive a refund. She also won't respond to any of my calls or texts asking about the status of the refund. I have text messages to show all of this as proof. She had a health issue, which I was sensitive to, and tried to be flexible. But she would say she was coming to train my dog, and then not show up. When I tried contacting her, she would not answer. This has been going on since July. I am also not the first person this has happened to based on the ****** reviews of her company.
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This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.