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            Business ProfilePlumb-All LLC

            Plumber

            Contact Information

            218 N McDonough St

            Jonesboro, GA 30236

            Visit Website
            Email this Business
            (770) 914-3877

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            218 N McDonough St, Jonesboro, GA 30236
            Email this Business
            BBB File Opened:
            7/16/2019
            Years in Business:
            6
            Business Started:
            7/1/2018
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Jamey Hesterlee, Manager
            Contact Information

            Principal

            • Jamey Hesterlee, Manager

            Customer Contact

            • Jamey Hesterlee, Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

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            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/27/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            August 9, 2020 - waterline replacement. Initially charged $1,900 but after service was $2,200 due to the laborers not being experienced enough to locate a water line. He called out his boss upon my request after destroying my entire side yard (which is still destroyed and lumpy) and his boss found the line within a few minutes. My neighbors yard was also destroyed by the unnecessary machinery that the laborer didnt know how to use properly. He hit my home with the machine and caused small marring to the planked sides. There is currently what appears to be piece of waterline (hopefully old line) sticking up from my yard, because it was left in the dirt. I was charged more than what I should have been, because of the inexperience of the laborer and Im having to pay for landscaping to fix my yard that is difficult to walk on and has small craters due to this terrible experience. Not to mention being without water about 8 hours or so that day. Its terrible! All of this came after spending $750 for them to repair a leak in November 2018 that apparently came undone by August 2020, because the leak was in the same spot.
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            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Joseph L

            03/03/2023

            Avoid these guys at all cost. I hired plumb all to replace a hose bib and a new shut off valve. The first tech came out To do the job after 3 attempts to solder the ball valve he could not stop the joint from leaking. He then put a sharkbite valve in and billed me $675. I called the next day to complain. They sent another tech out. He tried all day and could not figure out how to solder the ball joint either. He then converted to a pex valve. This is where it got strange. On the way out he demanded for payment on the spot. I told him I have the invoice and would pay by the linkbprovided. He said the previous tech should have charged $800. Instead of $675. He also said he should have added a 3% credit card fee. I thought he was leaving but he came to my front door demanding I pay him. That's when I called 911 and let the police deal with him. It's sad. Please do not use the..

            Plumb-All LLC Response

            03/07/2023

            Thank you for taking the time to speak with us about your concerns. We apologize for any inconvenience or frustration caused by your service experience and our payment policy. As a service plumbing company, we require payment upon completion of the work unless otherwise specified and approved by both parties.We appreciate your willingness to consider our offer to resolve the matter. We would like to reiterate that we are committed to finding a solution that meets your needs and expectations, and we would be happy to resolve the matter at no charge.We will be reaching out to you directly to discuss the next steps and make arrangements to resolve the situation as quickly and efficiently as possible. Our goal is to ensure that all of our customers are satisfied with our services, and we value your feedback as we work to improve our processes.

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

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