ComplaintsforMailroom Service
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Complaint Details
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Initial Complaint
12/06/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
We found a machine listed on an auction site (WireBids.com) being sold by this person.*************************** Mailroom Service, *********************************************************************** Cell ************ e-mail ************************************* We contacted him through WireBids to inquire about shipping cost. We received an answer and we did place a bid on the machine. It did not sell for the reserved price. After the auction ended, **** contacted me asking if we were still interested in the machine. We went back and forth and finally settled on $3000 for the machine and $515 for shipping. We agreed to mail a check to him and we did. While the check was in the main he did inquire about when he would receive the check and we gave him updates on when it was cut and mailed. Once he received the check it was cashed immediately and then we could no longer get a response from him by email or phone.After doing a little research on ****, I found reviews on the guy doing this to other as well. I now see he has a different address and phone number in addition to the ****************. ************************************************************************************************************************************* Here is a link to the auction were we initially found him. We have reached out to Wire Bids warning them about this guy and what he has done.********************************************************************************************************************************************************************************************************************************************************************************************************************************Business response
01/05/2024
Shipping delayed.
A full refund of $3,015.00 has been wired.
wellsfargo.com
Your Wire Transfer is being processed
You recently submitted the following transfer:
Transfer details
To account **********
From account **********
Amount $3,515.00
Send on 01/04/2024
Confirmation number OW00004013937918
If you did not submit this transfer, or if you have questions, please call ***** Fargo Online Customer ********************** at **************. We are available 24 hours a day, 7 days a week
wellsfargo.com | *************** | Contact Us
Please do not reply to this automated email.
2eb1bc09-2092-4312-8d4e-649926efb198Customer response
01/05/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to **** did confirm that we received the refund today.
Sincerely,
*******************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.