ComplaintsforRosemont Peachtree Corners
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Complaint Details
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Initial Complaint
11/16/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
In October of 2021, I paid a full security deposit of $1,380. I moved out in October 2023 and was only refunded based on a $200 deposit. The complex has since acknowledged that I paid $1380 but they said I wasn't paying rent in full and they used the remaining deposit to cover my rent. That is a lie. If I wasn't paying rent in full, they would have notified me about it at some point during my two years there. Also, I maintained a credit nearly the whole time. The complex sent me a ledger that shows that I maintained a credit and my account was never delinquent. The complex assumed I wouldn't know how to read the ledger and told me I wasn't paying my rent in full. They have stolen my deposit and attempted to gaslight me by lying about my rent payments and sending a ledger that contradicts what they're saying. They've also been elusive and avoiding my calls and emails. I am owed $1,180 and I will collect my money.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
3655 Westchase Village Ln
Peachtree Corners, GA 30092-4701
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.