Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Community Loans of America, Inc. has 463 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforCommunity Loans of America, Inc.

    Consumer Finance Companies
    HeadquartersMulti Location Business
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    16 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Melanie A

      1 star

      11/09/2024

      I took out a loan with Texas car title and pay day loan I made several.payments but I missed one payment. My job was 10a-6p M-F, the same hours they had and I was never able to get a hold of them. In July 2024, there was a check sent through my bank for over $1000, this check was addressed to Community loans, woth a scan code on back and my name had been typed Instead of my actual.signature. I called the office and tries to figure out WTH was going on, then never heard from office again. We were evicted due to them taking all my money, lost my vehicle and now I get calls from them DAILY. several times a day. ****** at corporate office told me I took the loan out and had intentionally done it Not to pay it back, but I had made several payments. Now they harass me daily. I have already told them I will have to file bankruptcy and they continue to yell and be little me. What am I supposed to do when if they hadn't taken my money, I wouldn't be in this situation. One star is too much for this company
    • Review from Scott P

      1 star

      06/25/2024

      This is for the Wisconsin Auto Title portion of this company...This is a place where they don't care about your circumstances or true ability to pay. They will give a loan even to disabled individuals who don't comprehend the contract. The interest rate ranges from 100% to 300%! It's technically not illegal according to WI law, but it's definitely immoral. I can't give it 0 stars or I would.
    • Review from Rebecca F

      1 star

      06/19/2024

      I called to bring in cash to pay my loan off in full I was told if I paid it off before 2 o'clock Wednesday I would have my title by Tuesday of the following weak now that I don't have my title she tells me oh it could be up to 10 business days she doesn't return phone calls her name is ******* avoid her at all cost she is at the ****** branch they are liars and no I can't seem to get my hands-on my title that I have paid for in full
    • Review from Krystal M

      1 star

      05/29/2024

      I stopped going to this company for services in May 2024. This loan center branch manager used cell phone scamming and discriminative behavior while serving this company's customers between 2022 and ******************************************************************************** traffic by the Branch Manager ***************************. The store location was in *********, **. I filed a report with the local authorities.
    • Review from Gina E

      1 star

      05/06/2024

      They **** badly and it's like on a $900 loan it looks like the money I've paid over the last year hasn't even dropped my pay off
    • Review from Calishea J

      1 star

      01/25/2024

      I got $1,000 title loan from cash cow been making payments on time every month. So today when I went to pay I asked for my balance and its like I didnt even pay $600 my balance never went down. They said you have to pay title loans back within 30 days but paperwork says $103 a month but I paid $120 a month. I was suppose to pay **** back and my balance is $1186. This is ridiculous I dont have money to waste.
    • Review from Amy R

      1 star

      12/07/2023

      Took out a loan in September . Paid it off in October. Got layed off 3 weeks before **** and wanted to take out another loan. Guess what? They lost my title and did not solve the problem. Always got the run around. Its now December 7th. Today they will cut a check for a replacement title. Hopefully it will come in before Christmas so my kids can have a decent one. Holding my breath. I have been a long time customer,successfully paying off about 8 **********************. Horrible customer service, high employee turnover. Merry Christmas cash cow
    • Review from Friandra L

      1 star

      11/15/2023

      Already paid off and they wont release title back to me. Is there anything I can do?
    • Review from Becky M

      1 star

      10/14/2023

      The location in ******************* Louisiana is just an absolute joke!!! And from the looks of the reviews on here, we are not the only ones. My story is so very long, but the short version is....my car got repossessed......they were supposed to be taking it out on auto draft but never informed us they weren't doing that anymore. I own the fact that they weren't paid....we should have checked our account to make sure it came out, but we didn't. Since the hurricanes, ice storm and floods, my husband and I work mostly 16 hour days repairing peoples homes, so we let the account checking fall by the wayside. It took these liars FIVE days to give me the total I supposedly owed and the location of my vehicle. They lied about the company that picked up my SUV, and gave me the run around for DAYS. So we got the Terrain back, (to their dismay), and we went in to have a conversation with them, we were trying to be grown *** about it.....that was just silly. But I am not stupid, so I recorded everything they said to us. And the "manager " said, and I quote..."that total was you pay out" but then she said that I renewed the loan....if I did, then where is my money??? Cause I already gave you the "payout" for my loan in order to get my truck back. They ended up kicking my husband out, no doubt because he was asking valid questions that their thieving manager didn't want to answer. Just don't do business with these people. We will be filing a class action lawsuit against them
    • Review from Taylor J

      1 star

      09/25/2023

      I was trying to pay my loan online, but this crooked company put a hold on my account. Did not call, email or write. Had to call them and leave a message because I work, to take the hold off - nothing, but they steady adding interest to a loan I am trying to pay. This is ridiculous! Why should I be paying extra in interest when it is no fault of mine.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.