ComplaintsforHarris Contracting
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Complaint Details
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Initial Complaint
11/28/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Harris contracting installed my deck May of 2020 costing approximately $5000. Within weeks, **** the owner was contacted due to nails not being completed nailed to the wood and the wood to the stairs being loose. Some one from the company came out and hammered the nails down. Fast forward to around April/May of 2021, I reached out to **** about the deck separating from the house. I call **** several times as well as texted him over the course of 3 months. Finally in June, he sent a gentleman by the name of ***. *** told my parents that he needed two people to fix the deck. He stated that he would let **** know and someone would be back out. I call **** several times, and finally he stated that he was on vacation and for me to send my address again and he'll take care of the deck when he return from vacation. ** July, I texted **** again, only for him to say that the bracket was sold out on his two previous visits. **** texted me that he would contract me as soon as the brackets come in. September and October I texted **** and no reply. November is about to end and no response has yet to come from **** ** reference to my deck repair.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.