ComplaintsforSoutheastern Credit Union
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Complaint Details
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Initial Complaint
01/07/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
After carefully reviewing my checking account history I have noticed that the credit union have been taking five dollars every month for a "Bill pay" feature that I never activated, I contacted the bank to dispute this and ask for a refund for all the months they have taken from my account they only agreed to refund me $10, After nearly $60 from my account this is unacceptable a I demand a refund for the monies taken from my accountBusiness response
01/26/2022
SEE ATTACHED:Customer response
01/26/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,**** *****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.