ComplaintsforCircle K
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Complaint Details
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Initial Complaint
05/28/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On Monday, *** **** 2024 I entered the store the store and was accused of trying to steal a can of beer upon approaching the cash register. Shocked, I asked them to explain the situation and I was told/accused of hiding something on my person. So I then volunteered they could search my person and see if I was actually hiding something. A lady with a nasty attitude continued to say she saw me do it, so I patted myself down and asked where. When she couldn’t describe where she ran back to the cameras to I’m assuming show where and came back to me and still couldn’t show me where. This is where I knew something was up so I called 911 so it could be atleast be documented. She then began to berate me in front of fellow patrons saying “call the cops, they can smell alcohol on you”. During this entire ordeal I made sure not to be aggressive towards her as she was towards me. After speaking with the operator I ultimately decided to leave the establishment. However, this particular employee should definitely not be in charge. Not only did she make me feel extremely uncomfortable, embarrassed and feel minute; she could not provide evidence of the claims she made against me. I have NEVER stole from any establishment nor do I NEED to. I make too much money for that. I’ve also attached my review I left. Yes, I WOULD like someone to contact me about the situation and explain to me what I did wrong and what was done about the employee.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.