ComplaintsforDrone Services Hawaii, Llc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/08/2021
- Complaint Type:
- Order Issues
- Status:
- Answered
This company is flying drones in an unsafe manner over our private property without notice to us or consent from us as property owners. They are accepting payment from neighbors or community persons to invade our privacy, take photos and video of us in our property. They are causing a distraction and safety hazard to our contractors crew working in the property. This intrusive drone activity has taken place on or about October 14, 2021 and today, December 8, 2021.Business response
12/16/2021
In response to to complaint by *****************
************ has made frivolous phone calls and emails complaining about drone flights that were legal and in accordance with FAA regulations.
1. There is no FAA requirement to get permission to fly over property for any type of aircraft, to include drones.
2. We were legally hired by *************** of Save Kaiwa Ridge.
3. No flights over persons occurred
4. No distractions or safety issues occurred as ************ was unaware of the flights until she received a cease and desist letter for work on the property.
5. Additional information of activities on site were collected by other individuals for the totality of information provided to the ********** of **** and ***************** for the state of Hawaii.
Drone Services Hawaii has availed it?s services to various organizations around the state to protect the aina.
Attached is the information regarding the current violations of ************?s project from the director of *****************
We did not do any work for ***************************.
It seems a temporary injunction was issued against ************?s project and she is lashing out at anyone involved in exposing possible violations that damage the land and water of Hawaii.
"Attn: *******************************, ***** of Facilities Maintenance
cc:
*************************, Director, ***** of Facilities Maintenance
Rep. *********************
Councilmember ******************************** ****** Neighborhood Board
DOH ******************
*****************, Enchanted Lake Residents Association
*******************, Attorney at Law
Attached please find photos from 3 areas that are likely not following storm water maintenance regulations and, because of that, the runoff from these sites has dumped many tons of sediment into *****************, Enchanted Lake (Kaelepulu Pond), and ****** Bay, and also onto ****** Beach over the last few days. I have included photos that show the water samples we took during the 3-day storm starting on September 5, and the impact this runoff had on the wetland, lake and beach. We will be making estimates of the total tons of sediment eroded from these sites based upon the measurements we have taken.
The three areas that appear to be not in compliance are:
MDHE, LLC development (***************** project), with a grubbing and grading permit, on conservation land, ************************************************************************************** Multiple home lots in Olomana Heights, **********************************************************************************
Single family home being built by XY Construction, ************************** Hawaii
If you are going to get community support for a stormwater maintenance fee, it is imperative that you demonstrate that you are serious about enforcing the improved construction runoff and BMP regulations by fining and monitoring compliance of construction sites. Construction sites are a primary source of pollutants to stormwater in our watershed.
All these projects will continue to be violators of the Federal Clean Water Act and State and City construction site sediment control regulation throughout the rainy season if you do not force them to comply. The wetlands, lake and nearshore waters will continue to bear the negative impact of these violations with every storm.
Please inform me when your inspectors have visited these sites, and the outcome of these inspections.
--
***********************
*****************
***************************, Hawaii 96734
Cell: ************
****************.com "
"
***********************
Co-Owner Drone Services Hawaii
************
www.droneserviceshawaii.com
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.