Business ProfileforDiagnostic Laboratory Services, Inc.

Diagnostic Laboratory Services, Inc. ("***") should be fined for their unethical billing practices. I've had two bad experiences with their billing. I have an excellent credit rating and have paid all of my bills on time for my entire life. In the first incident, *** referred my account to a collection agency. Upon receiving the notice from the collection agency, I contacted *** to ask for a copy of the bill. When I reviewed the bill, *** had sent it to the wrong address (I only received the collection notice because my neighbor gave it to me). 6 months later, *** sent my "delinquent" account to a collection agency again. I again contacted *** and they mailed me a copy of my "delinquent" bill which was dated October 2019, three years ago, which was sent to an address I haven't lived at for over two years. Why did they not address this "delinquent" bill during their first mishap? Why wasn't it sent to my correct address? Why didn't the *** representative raise this alleged second bill when we were discussing the first one? In addition, in mailing me a copy of my "delinquent" bill, they included an invoice for someone else which listed all the testing that this particular person had undergone. Surely, *** has violated some type of regulation or law.