ComplaintsforMenehune Plumbing LLC
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Complaint Details
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Initial Complaint
01/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
In April 2023 Menehune Plumbing installed a new water heater at my residence. In December 2023 my heater incurred two leaks. One leak was due to plumber installing a pipe incorrectly. The second leak was due to plumber not using white sealant tape on an area. Due to the incompetency of the plumber, I feel the company should cover the costs from the errors of the plumber.Business response
03/05/2024
******************* called in and spoke with our Plumbing Coordinator and asked for her service call invoice (invoice #*****) to be discounted as we needed to return there for a water leak. We approved the discount to her invoice and sent her a revised invoice which she paid. She was happy with the discounted invoice.
Customer response
03/07/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.