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Find a Location

Chase Fraud Detector has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Chase Fraud Detector

      PO Box 10483 Des Moines, IA 50306-0483

    • Chase Fraud Detector

      PO Box 1307 Des Plaines, IL 60017-1307

    Business ProfileforChase Fraud Detector

    Credit Card Protection Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers identity theft protection & credit card preference alerts.

    Business Details

    This is a multi-location business.

    Find a Location

    Chase Fraud Detector has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Chase Fraud Detector

        PO Box 10483 Des Moines, IA 50306-0483

      • Chase Fraud Detector

        PO Box 1307 Des Plaines, IL 60017-1307

      Location of This Business
      PO Box 10483, Des Moines, IA 50306-0483
      BBB File Opened:
      11/16/2007
      Years in Business:
      21
      Business Started:
      7/1/2003
      Business Incorporated:
      7/1/2003
      Type of Entity:
      Corporation
      Alternate Business Name
      • First Advantage
      • Confidential Credit Insight
      • Chase ID Protection
      Business Management
      • Betsy Tomczyk, Executive Office
      Contact Information

      Principal

      • Betsy Tomczyk, Executive Office

      Customer Contact

      • Betsy Tomczyk, Executive Office
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ray T

      1 star

      08/09/2023

      I filed a chase credit card fraud claim on June 11, I explain the situation that my credit card was stolen and there were illegitimate charges on my card. Everyone was credited back to me. Fast forward a month later these charges showed up again on my new credit card? I called and they stated my claimed was denied? I didnt receive any notice or letter, the charges just reappeared on my statements. Im furious because now these charges are on my credit statement of upward 400$ and I am charged interest until they launch a second investigation! If they did their dudiligence they can see that after my complaint my lost card was still trying to be used by the perpetrator! If this doesn't get resolved Im closing my chase account because they dont value their consumers, there are plethora of banks that will cherish me as a customer.

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