ComplaintsforLil' Shop of Spores
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Complaint Details
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Initial Complaint
03/02/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
My name is *****. I made an online order at lilshopofspores.com on 2/14/2022 for $87.80 using my debit card. I was purchasing supplies for studying edible mushrooms in a laboratory setting. I was given a confirmed order number. I never received any replies from their customer service agents, sales emails, and also do not answer their telephone line. It looks like this has happened to other people reading a recent review from 2021. The last positive reviews the website received was in 2018. I am curious to why this website is still online, operating, and accepting people's money. My bank told me there is nothing they could do. I have provided proof of purchase, and their automated "how was your product email" two weeks later, when I never received a product or any response. The site still advertises as an open site that has been around since ****. Fraud to say the least. I would also like to prevent this to happening to other humans. I will provide screen shots of the two emails I did receive from them, one being after the purchase and the other an automated message two weeks later. Obviously this was a fully operational business at one point but why is it online 4 years later and accepting money? Who is collecting this money? Please help make the internet a safer place.Customer response
03/08/2022
Thank you for your time and assistance. The order was shipped and delivered today. I have what i paid for and seems to be a quality product. Just wish they would communicate some and update their site so this does not happen to others in the future maybe? . There is no more problem and i consider this solved. They even sent me something extra. Have a great week.
Thanks again
***********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.