ComplaintsforAll Pro Lawn Service LLC
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Complaint Details
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Initial Complaint
06/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
All Pro advertises a "100% Satisfaction Guarantee". It is a ruse. We had All Pro out to work on our sprinkler system on 4/18. We were charged a full-service call fee of $75, plus $240 for parts and labor. They only did one-third of the work needed to be done. They left one-third through to work at a neighbor's house for the remainder of the day on 4/18. We have attempted to schedule an appointment for the remainder of the work for seven weeks. The company will not commit to a day or time to return to our home. I have brought up their so-called "100% Satisfaction Guarantee". All Pro has ignored all of my calls and emails.Business response
06/07/2023
We discussed this issue with the client and refunded 100% of their money.
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Contact Information
13601 W McMillan Rd Ste 102-216
Boise, ID 83713-2025
Business hours
Today,8:00 AM - 5:00 PM
| MMonday | 8:00 AM - 5:00 PM |
|---|---|
| TTuesday | 8:00 AM - 5:00 PM |
| WWednesday | 8:00 AM - 5:00 PM |
| ThThursday | 8:00 AM - 5:00 PM |
| FFriday | 8:00 AM - 5:00 PM |
| SaSaturday | Closed |
| SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.