ComplaintsforMSBT Law
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Complaint Details
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Initial Complaint
04/12/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
This law office overcharged me and completely took advantage of me. I prepaid upfront charges for services and nothing ever came of my case. My attorney ****-kept saying it was Covid related for delays. **** would call me to check in and the conversations were about nothing and went no where. I asked for their services to stop and this office kept contacting me even though I asked them to stop verbally and through email. This is when the additional disputed charges started occurring. I answered their calls after I had stated in a documented email and verbal communication that I no longer want to work with them and did not have the funds to proceed with the nonsense conference calls with ****, and relayed to them they took advantage of me. I had already paid a hefty fee for nothing in return for services. After I realized this office was running up my **** I attempted talking with them, they stated they would review and get back to me about the additional charges, but all they did was just continue mailing me statements. There are excessive charges on my **** after all my initial payments that I never agreed to. The balance that is left I never agreed to and had asked months it advance for it to stop. I feel this attorney and law firm did not represent me and took advantage of me financially.Business response
04/22/2022
Please see attached
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.