ComplaintsforParadigm Construction Company, LLC
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Complaint Details
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Initial Complaint
06/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
During our warranty period *************** was called out because of the lights flickering inside our home. They had came out and could not figure out the issue but were told they would return and resolve the issue. I have since then contacted Paradigm and it's subcontractor and they do not return my emails or calls.Customer response
06/21/2023
Hi there. You can cancel out this complaint as we have solved the issue ourselves.Business response
06/21/2023
Our electricians determined that the light flickering issue was related to interference from home appliances. The light flickering happened when our clients ran their washer and dryer. Some of the newer appliances run on DC motors and while they are efficient, they can also cause interference and flickering with LED bulbs. This is a well documented problem. Paradigm Construction did not supply the washer and dryer and can not be held responsible for issues related to items purchased and installed outside of our scope of work.Customer response
06/21/2023
Complaint: 20185223
I am rejecting this response because:
This problem happens when they washer and dryer are unplugged. We had showed them that as well. There is an underlying problem that needs to be addressed.
Sincerely,
***************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.