ComplaintsforBruiser Built, LLC
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Complaint Details
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Initial Complaint
11/22/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered a flat bed paid in full the company claimed it be a 10 week turnaround after 10 weeks called to ask for updates no response after calling many times he final got back to me stating. There were delays said it should be done shortly year and half after still not flatbed and dude wont answer my calls or give me a deadline I requested my money back and no response this company is a joke and scamInitial Complaint
10/30/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered a bed Nov2021. Paid in full>. 9k. Bed was not delivered. No call back, no email. Call and text nothing.Initial Complaint
10/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We bought and paid for a flatbed for my husbands truck last September. A custom build was designed, logos were requested, a mock up was sent and then invoiced. We had agreed to pick the truck bed up the same time my husband picked up his snowmobile, before winter. That was last Sept and still no truck bed. A QuickBooks invoice was sent from **************************** & paid in the amount of $10585.00. We have called we have messaged we have text, which hes responded to on occasion at first. I think weve talked to them twice since they received the money. The story the first time was theyre growing so fast they cant keep up with the demand. If we would be wait, theyd give us a 50% discount. The next time I talked to them theyd sent a refund check but since the truck bed was almost done, theyd just give us that for free. They now wont respond wont call, and still have our money. His number is ************. ******************************** is another email weve usedInitial Complaint
06/22/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Paid them $12,000 via wire transfer and yet to even get a phone call answered in over 2 months and sounds very similar from what I here from other people are just robbing peopleInitial Complaint
03/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have a very very similar story as the person who posted the only review Bruiser built has. I also paid $9520 in November of 2021 for a flatbed to install on my pickup truck. The bed was promised to be ready the 1st week of January. When that deadline was missed I was promised it would be ready by mid February and I would receive a 50% discount for having to wait. That deadline was missed as well, then I was promised March 7th. Then they said they needed to confirm the bed specifications at the end of the week of March 7th. I have spoken with ******************** the supposed owner of the company 5/6 times since November, even though I've called or texted many many times but he NEVER calls me back. I usually have to call a number of times before I get a returned phone call and I've threatened civil suits, I've spoken with local law enforcement. If the BBB would share my information with the other person who has been jilted I think if there were a number of us who have been scammed we could get the district attorney or the attorney general to move on these people, but my one case was not enough when I called.
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Contact Information
109 W 41st St
Garden City, ID 83714-6329
Customer Complaints Summary
5 total complaints in the last 3 years.
0 complaints closed in the last 12 months.