ComplaintsforMcKim Chiropractic
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Complaint Details
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Initial Complaint
11/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have been to this place for over 20 visits, since May 2023. I have not gotten a statement from them until i called, then it wasn't a statement. it was other ****, and I had to call to get that. I found out they were ripping me off, charging me more than my EOB was on my health care insurance. When I called them she said oh, yes i think we owe you a credit. I told her again I wanted a statement. She said they don't send out statements until your all done with your visits. Again I told her i wanted statements because they still owe me money. I ask her why the office charges you ***** and then takes what the insurance pays. She said that is how they do it. Then after i have done all visits my insurance allows, i will pay *****. But when i went and looked on my insurances claims they billed me ***** for every visit. How can that be! My last visit to them was over a month ago and I still have no statement. They still owe me money and she said last time it was because they were waiting for the insurance claims to go through. They went through a while back. They don't even know what they are doing when it comes to billing.I have emails from her to prove all this, if you need them please let me know.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.