Customer ReviewsforConnect Hearing, Inc.

***** provider ****************** **********************, BC-HIS This provider is operating but I can't find him under active licenses. He is a *****. A Disbarred lawyer for lying in court and abusing his clients. This man was so completely disrespectful to my grandmother. I'm a nurse (and a new mom, I brought my 3 mon old son with us) and brought in my grandmother who already cant hear well to fix her old hearing aids. In April she brought her original hearing aids to be cleaned and they worked at that time. When she got them back from him, they were broken and he convinced her to purchase new ones. That's fine I understand that. But then the new ones didn't work for her as well as her old ones and wouldn't connect to her Bluetooth. Bluetooth I understand isn't perfect and touchy but we did everything he said to and still nothing. So we asked for our money back. In the conversation, he put his index finger in her face and told her to stop talking on the most condescending an inconsiderate manner. At that moment, I told my grandmother to collect her things and we were leaving. My grandmother asked him why he was no longer a lawyer and he had stated because clients like you then as we were still leaving he threatened to call the police because she called him out about loosing his license as a lawyer for lying in court. A 89 year old sweet woman who was tired of being taken advantage of was treated so unprofessional and was threatened with the police. I had my child with me and we were not going to raise our voices nor did we but still threatened with police? I've NEVER been treated this way by any professional. This man should never practice with the hard of hearing or the public ever again. 

My father went to Elite Hearing Centers at the ********** location. He went in for a hearing evaluation and he had the worst experience with dealing with *************************. My father said that he was very rude and was disrespectful to him. He needed to get his hearing aid fixed. He stressed my father about purchasing a new pair and he did not need a new pair. I am highly upset and I would not recommend it for any elderly people to go there. The abuse that my father endured while in ******'s office is appalling. My father told me that the specialist was very aggressive with him and snatched the hearing aids and would not give them back. He also said that ****** smelled like alcohol. My father is very upset and had to go to another location to get proper service. STAY AWAY FROM THIS PLACE!!! God Awful.  

Went to their free appointment. the doctor never showed up. 

I have found ************************************************** , Audiologist at Connect Hearing, *******, #***************************************************** to be extremely welcoming. She is quick to assess what needs adjusting, she is extremely confident and efficient. Her main aim is to have her customers be pleased that their hearing aids work for them.*****************************, the customer care representative. I s very pleasant and attends to your needs with a smile and efficiency. Nothing is too much bother.    

Online test is useless as everyone gets the same results. After taking the test, they call at least 5 times a day. I have asked to be taken off the calling list and I am still being harassed with nonstop calls/voicemails. If I could give 0 stars, I would.

My husband went for a hearing test on Oct 30, 2023. He received a card in the mail stating that he would receive a ***** gift card within 2 weeks of the appt. Today is Dec 27, 2023, he has called 7-8 times and still no gift card!! I believe that is a gimmick to get you to come to the hearing test and they do not actually give you a card! ************, ** office.

My husband got hearing aids over a year ago from this place, at the time they had a promotion going. The promotion was a free tablet with the purchase of a set of hearing aids. We did purchase a set of hearing aids for ******* and a year later we have not received our free tablet. We have called and gone to the business asking about the free tablet. We was told every time we inquire about the free tablet we should get a voucher in the mail fill it out and return the voucher then we would receive the free tablet within about 6 weeks. Today 12/21/2023 over a year later I called and was told it would take about 6 months to receive the voucher. I think we are being lied to and I feel like they should give us a free tablet even if it means they have to purchase a tablet to give us.

I was told I had a medium hearing loss so I ended going to nexgen hearing and finally was told I have severe hearing loss they don't need two receptionist in there at ******** location they never answered phones very quiet in there my husband was told he had no hearing loss and found out he has bad hearing loss

******* was welcoming, capable, and I highly recommend her to anyone seeking hearing aids.*****

In a 6 months span they had two staff change over and the 3 set are rude and not very professional. In the 6 months, one hearing aid was returned with the wrong length of wire, which irritated the area behind my ear, then I was asked to leave the ear molds to be fixed. During staff change, the molds were lost. One of the cones came off in my ear; my Pcp, nor the ** dr ******* remove it. My caregiver, trying to stand up for me, was hung up on, & last visit, after new ear molds made, the technician asked that my caregiver remain in the vehicle on next visit. Now I cant even get anyone on the phone, to make appointment for next visit.????????