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Find a Location

Belleville News-Democrat has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Belleville News-Democrat

      23 Public Sq Ste 2 Belleville, IL 62220-1627

    • Belleville News-Democrat

      PO Box 427 Belleville, IL 62222-0427

    Business ProfileforBelleville News-Democrat

    Newspaper
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    43 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Belleville News-Democrat has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Belleville News-Democrat

        23 Public Sq Ste 2 Belleville, IL 62220-1627

      • Belleville News-Democrat

        PO Box 427 Belleville, IL 62222-0427

      Location of This Business
      23 Public Sq Ste 2, Belleville, IL 62220-1627
      BBB File Opened:
      8/30/1979
      Years in Business:
      167
      Business Started:
      1/1/1858
      Business Started Locally:
      1/1/1858
      Business Incorporated:
      1/1/1858
      Type of Entity:
      Corporation
      Business Management
      • Maria Ravera, Sr Director Subscription Strategy
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      43 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lucy T

      1 star

      07/06/2023

      I paid for a paper subscription for 12/11/22 to 6/11/23. I paid $360.19. During the first 5 months the delivery was finally stable but then it started getting wonky about Memorial Day weekend again. I received a new bill with the following costs: $498.57-an increase of 48%. That is ludicrous especially with their terrible delivery problems. I called to cancel and they offered a $39.99 a month digital subscription. If you put a credit card on your account they automatically charge it at whatever new price they have decided on. It is difficult to cancel the subscription unless you are willing to call their automated customer service which has I think 9-4 pm hours. I think that something needs to be done to stop them from doing whatever they want. I could not find a list of their charges. Again dishonest.

      Belleville News-Democrat Response

      07/07/2023

      Thank you for your message to the Belleville News-Democrat. We are sorry to hear about the customer service problems you have experienced. We would like to help you with your account. unfortunately, we were unable to pull up an account with your name and email address in this message. One of our specialists will be emailing you separately to get more information.Please feel free to contact us at ************ or *********************** if you have any further questions or concerns.Thank you

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