ComplaintsforMr M.J. Landscaping
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Complaint Details
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Initial Complaint
05/17/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
The agreed upon business was to provide a spring clean up to my lawn. I was specifically asked about additional services they could provide like mulch, planting, mowing etc. I specified only wanting the spring clean up of the yard, raking off the old mulch & edging of the grass. No quote was given, no paper work was signed. The work was ordered 4/11/2023 to be done the end of the following week. I was not communicated with so I called the following Monday 4/24/2023 to check on services. The woman seemed confused about who I was or what I was calling about. I asked about the service & was told they were behind due to weather. I asked when they could be out & was told earliest would be wednesday but I would be called to confirm. No call was ever returned & my roommate arrived home 4/45/2023 to services being finished. Mulch included. I received an invoice for $745. $520 for hours worked & $225 for mulch. I called to discuss that I hadnt asked for mulch, flower beds were full of *************** no edges were done, etc. I was willing to compromise on price though it was their error & the work was sub par. I was told by the owner or woman on the phone rather that she would come out Monday to survey the work but that there wouldnt be a change in price & that a check was expected. No one has contacted me or shown up since.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.