Additional Information for Castlecraft

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Castlecraft has 2 locations, listed below.

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  Castlecraft

  null Braidwood, IL 60408-1713

  
• 

  Castlecraft

  PO Box 3 Braidwood, IL 60408-0003

  

Location of This Business

Braidwood, IL 60408-1713

BBB File Opened:

7/17/1998

Years in Business:

39

Business Started:

1/1/1985

Business Started Locally:

1/1/1985

Accredited Since:

10/12/1999

Type of Entity:

Sole Proprietorship

Alternate Business Name

• Castlecraft Marine
• Castle Equipment Co.
• Castle Group

Hours of Operation

Primary

M:

8:00 AM - 5:00 PM

T:

8:00 AM - 5:00 PM

W:

8:00 AM - 5:00 PM

Th:

8:00 AM - 5:00 PM

F:

8:00 AM - 5:00 PM

Sa:

Closed

Su:

Closed

Business Management

• Mr. Bruce W. Jensen, Owner

Contact Information

Principal

• Mr. Bruce W. Jensen, Owner

Customer Contact

• Mr. Bruce W. Jensen, Owner

Additional Contact Information

Fax Numbers

• (815) 458-9350
  Primary Fax

Phone Numbers

• (888) 274-8490
  Other Phone

Serving Area

• Ballou, IL
• Beecher, IL
• Bolingbrook, IL
• Boulder Hill, IL
• Braceville, IL
• Braidwood, IL
• Bristol, IL
• Carbon Hill, IL
• Channahon, IL
• Coal City, IL
• Crest Hill, IL
• Crete, IL
• Custer Park, IL
• Diamond, IL
• Downtown Joliet, IL
• Eagle Lake, IL
• East Brooklyn, IL
• Eileen, IL
• Elwood, IL
• Frankfort, IL
• Gardner, IL
• Godley, IL
• Goodenow, IL
• Helmar, IL
• Homer Glen, IL
• Joliet, IL
• Kinsman, IL
• Lisbon, IL
• Little Rock, IL
• Lockport, IL
• Lorenzo, IL
• Manhattan, IL
• Mazon, IL
• Millbrook, IL
• Millington, IL
• Minooka, IL
• Mokena, IL
• Monee, IL
• Montgomery, IL
• Morris, IL
• Naperville, IL
• Nettlecreek, IL
• New Lenox, IL
• Newark, IL
• Oswego, IL
• Peotone, IL
• Plainfield, IL
• Plano, IL
• Plattville, IL
• Ritchie, IL
• Rockdale, IL
• Romeoville, IL
• Shorewood, IL
• Sollitt, IL
• South Wilmington, IL
• Stateville, IL
• Symerton, IL
• Verona, IL
• Wilmington, IL
• Wilton, IL
• Yorkville, IL

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Products and Services

Boats, Trailers, Launching Dollies, Storage Racks, Sailboats, Hydraulic Jacks, Brake Testers, Alignment Testers

Payment Methods

• Credit Cards, Checks, Money Orders

Refund and Exchange Policy

•  1.     All returns requireauthorization from CastleCraft., Castle Equipment Co

  2.     Unauthorized returns willbe refused and become responsibility
           of returnee.
  
  3.     All products must be new, unused, and inoriginal packaging.
  
  4.     Shipping costs are nonrefundable.
  
  5.     All return shipping costs must be prepaid byreturnee.
  
  6.     Returns are subject to a 20% restockingcharge 
  
  7.    Claims for shipping damage must be submittedthrough the
          freight carrier, notCastleCraft.
  8.    Any order cancelled after theproduct has shipped will charged 
         for the actual shipping costs.
  If the product includes Free Shipping, then you willbe charged the ACTUAL shipping cost, as a cancelled order does NOTqualify for free shipping.  Free Shipping offers are only valid oncompleted orders, accepted by the customer.    
  
  If the product includes a Flat Rate  ShippingFee, then you will be charged the    ACTUAL shippingcost, as a cancelled order does NOT qualify for Flat  Rateshipping.   Flat Rate Shipping offers are only valid oncompleted  orders, accepted by the customer.   Thisis due to the fact that Flat Rate Shipping Fees are discounted from theActual Shipping cost, which is typically much higher than the Flat RateShipping Fee.
  9.    No returns will be acceptedafter 30 days.
  10.  Any and all warrantee claims must be filedby the customer
         directly through the productmanufacturer's warranty
         department, not throughCastleCraft.
  11.   If the product includes FreeBonus Items, the order cancellation
          VOIDS any  FREEOffer.  Any item already delivered as a FREE
           Offer  would either have to be returned, shipping cost prepaid by
           customer, or if thecustomer keeps such item, then the cost of the
           FREE Item would bededucted from the amount refunded, or 
           charged to thecustomer.
  12.    FREE Shipping offers are onlyvalid within the 48 contiguous 
            States  of the USA.  FREE Shipping does not apply to Alaska,
            Hawaii, any USPossessions or Canada.
  13.    MOTOR FREIGHT  - This isusually  a scheduled delivery:
          Items marked as FREE, FLATRATE or FIXED RATE  
         Motor Freight Shipping may onlyqualify to certain locations  within 
          our carrier's delivery service area.  Additional charges  may or may 
         not apply to remote, residentialand some business locations.

Business Categories

Boat Dealers, Trailer Hitches, Boat Trailers, Boat Supplies