Complaintsfor24 Action Plumbing
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Complaint Details
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Initial Complaint
04/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My husband and I just bought this house 6 months ago. We started having some plumbing issues and we found a plumber. He came by and saw the problem. He said it was an easy and quick fix but we are 5 months in and the job is still not done. We signed a proposal of the work that needed to be done. We were told verbally that the job would've been completed within a week. The date of the proposal is November 21, 2021. It is April 10, 2022 and the job is not completed. I had another plumber come out and check to see if the job is being done correctly. He told me that us having the holes/pipes open is very unsanitary to continue to leave it open and unfinished.Ever since the plumber left the holes opened next to our house, we now have a rat problem. We have three small children and just want this issue to be resolved. On November 21, 2021 we gave the plumber, *** a check for $1,200.00 as partial payment towards the plumbing work he was performing. He told us we could pay the balance of $1,200.00 when he finished the job. As of today, April 10, 2022, the plumbing work is not complete. Over the last five months, my husband and I have tried to contact ** the plumber over 20 times and we have not been able to get him back over to the house to finish the work. I expect a refund or the $1,200 we paid him, since he never finished the job. We are just very frustrated and want the job done.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.