9 Customer Reviews
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Review from Eric L
5 stars07/08/2024
I couldn't be more pleased with my experience at Alexander PC's. The ordering process was smooth and straightforward, and **** was incredibly helpful every step of the way in helping me pick the perfect PC for my needs and even adding the US Navy Flag to the *** cooler screen. When my custom PC arrived, it was securely packaged in double boxes, ensuring that everything arrived in perfect condition. Even after delivery, when I had a question about setup, their follow-up support from **** was prompt and he was most knowledgeable. Being a veteran myself, it was important to me that Alexander PC's is a veteran-owned business (Shout out to TJ). Their dedication to quality and service truly stands out amongst the crowd. Additionally, they are one of the only builders I found offering a lifetime guarantee on parts and labor, which gives me great peace of mind for years to come. I highly recommend Alexander Capital for anyone looking for a reliable custom PC builder!Review from Richy R
5 stars06/03/2024
Alexander PC's is nothing short of perfection, absolutely great staff and amazing service. I was able to talk to **** on what PC build I wanted exactly for my needs. I am a part-time content creator/ streamer with the occasional video/photo editing. My custom PC build was built and shipped very quick and with an included lifetime warranty you can't go wrong at all. There is not many PC building businesses out there where you can talk to an actual human and get professional advice on what route to go. Love that you know exactly what parts are on your PC (no adding cheap parts like other businesses out there) and the wiring management was great. I have had no issues with my custom PC and highly recommend Alexander PC's to everyone that is interested in building their custom PC!
Alexander PCs Response
06/07/2024
Thanks for sharing your experience, *****! We enjoyed working for you and we'll be delighted to do it again any time!Review from Chase H
5 stars01/31/2024
I started looking into getting a pc and began searching through all of the companies I could go through. I found Alexander PCs through a YouTuber and decided to look into them. The whole process of building my pc, choosing the specs and all of the small details, ordering it, getting to watch it being built, receiving it, and playing on it have exceeded all of my expectations. The ** is wonderful and I have never had any problems. Their lifetime warranty is unmatched compared to other companies. The employees have always been very helpful with any questions I have had and gave me a very clear beneficial response. Overall, I would recommend Alexander PCs to anyone looking into getting a **, they are wonderful.Alexander PCs Response
01/31/2024
We strive to offer the best in customer support - we want you to love your PC as we did! We are thrilled that you do. Let us know if you need anything - we are a phone/email away. Thanks for your support.Review from jorge C
5 stars11/21/2023
I bought two Custom Pcs from them thus far and they are great. Fast and responsive. I bothered them A LOT with many questions during the pre built and post built process and they were super helpful and didn't get annoyed. I will continue to use them knowing i will get a great deal and great service.Review from Steph A
5 stars11/15/2023
Amazing company. I found these guys after a nightmare experience with one of their competitors. So glad that I did. Communication was great. They had just moved facilities so there was a small delay on my unit shipping out -but- unlike most companies (including the competitor) they actually communicated this ahead of time, instead of making the customer chase them down. The unit arrived with far better packaging, actually worked -and - unlike the competitor, their life time warranty means that even if there had been an issue, we could have worked together to resolve it without my warranty being run out (as the competitor had, which was what cost them my sale). I got the unit in 2 days after it shipped, unlike the whole week it took every time the competitor sent (or had me send back) the unit. Highly recommend these guys, plus they are veteran owned. Admittedly, I got one of their prebuilt models, but the fact that they want to work with customers to ensure custom PCs fulfill their needs seems promising to me.Alexander PCs Response
11/16/2023
We are always glad to hear that you had a great experience, even in the midst of our move - We are here when you need us - even if you don't we are here! Thanks for your support.Review from Chauncy S
5 stars10/31/2023
These guys are amazing! **************** is great! And they did not cut any corners on the pc in order to provide an extremely competitive price!Review from Tyler F
5 stars10/24/2023
I purchased one of their Pre builds back in early 2022 and the machine has ran like a dream ever since. Have reached out for help setting up software and technical upgrades a few times and the staff has always been very helpful.Review from Nathan C
5 stars04/24/2023
I came to Alexander PCS when I was looking to get sponsored. I soon realized I would need a PC to do what I wanted for my channel and their channel. I'm a small time IRL streamer and I stream games from time to time. I ordered a PC which was a good cost of around $3,500 give or take a few dollars.I asked **** for a very specific build, He let me pick my pc piece by piece and Alexander PCS built it and had it out in an extremely timely manner. When it comes to build quality I don't think there is anything I'd rather have.My PC:i9-13900k RTX ****ti 32GB DDR5 **an ** 8 Pin and ** Pin RGB Cables This is an entirely custom build where I was able to pick the parts I wanted and they built it to spec. The Process was professional and when it comes to warranty if something breaks. You send your PC in and they'll fix it. These guys know what they're doing and they know how to build a computer, and if something goes wrong enjoy your lifetime warranty. The best part is that it's a veteran owned veteran operated company, they look out for veterans here.Alexander PCs Response
05/22/2023
Hey ******, Thank you so much for your review. It was a pleasure working with you throughout the process of designing your PC and building your awesome machine! Everyone here is thrilled to hear that you enjoyed our process of getting a custom machine and that the computer performance is meeting your expectations!Review from robert p
1 star04/13/2023
I would never order from them again. Got my pc and the *** wasn't even installed, just hanging out at the bottom of the pc with some screws floating around I still haven't found. Left me waiting over a week for help and then just said it's my Internet contact them that's the problem, of course blame them. Thanks, but Terrible customer service.
Customer Review Rating
4.56/5stars
Average of 9 Customer Reviews
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