ComplaintsforIndependent Vehicle Adjusters & Body Shop
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Complaint Details
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Initial Complaint
10/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was in a hit and run accident on May 7th 2023. I called for days to different auto collision shops to ask if they could take my car in. None of them would have been able to take my car until mid August or early September. I did not want my car sitting outside my residence eventually getting ticketed or towed. Independent Vehicle Adjusters and Body Shop were the only one who could take it in. They had my car for almost 7 months. My car was not inspected thoroughly, repairs that were done was not done properly, parts were not replaced with new parts, and many repairs were not done. I suspected this before having my car inspected by my ***** dealership and a CDE ***************** My insurance, Allstate, paid them a little over $20,000 to them and I paid a $1,000 deductible. I have had my car for over a month and I cannot drive it legally.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.