ComplaintsforJP Morgan-Chase/Bank One
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Complaint Details
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Initial Complaint
08/18/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On June 21, 2022 i made a payment of $151.88 to my Bank One credit card. My bill pay stated it was paid on June 21st, the due date. This is the first in all the years I had this card that they said I was late. Bank One waived the late charge of $28.00. My July bill of $3,122.46 has a interest charge of $12.52 which i payed. Now my Aug bill of $4.00 has another interest charge of $23.93. How can Bank One charge me interest 2 times for 1-- 1 day late bill?
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Contact Information
120 S. LaSalle St. 4th Floor
IL1-0444
Chicago, IL 60603-3405
Customer Complaints Summary
5,016 total complaints in the last 3 years.
1,843 complaints closed in the last 12 months.