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          Find a Location

          Mepco has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Mepco

              10 S La Salle St Ste 2310 Chicago, IL 60603-1068

              BBB Accredited Business

            • Mepco

              P.O. Box 5978 Carol Stream, IL 60197-5978

              BBB Accredited Business

            • Mepco

              147 N. Michigan Ave. Chicago, IL 60602

              BBB Accredited Business

            • Mepco

              111 Canal Street #375 Chicago, IL 60606

              BBB Accredited Business

            • Mepco

              Carol Stream, IL 60197

              BBB Accredited Business

            Customer ReviewsMepco

            Billing Services
            Multi Location Business
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            View Business profileBBB accredited business

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            148 Customer Reviews

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            • Donna S

              11/21/2024

              I was scammed into this home warranty protection service . Not only are we paying well above market cost monthly for service but I never received any contract info in writing and when I try to reach them to file a claim you can not get answers or call backs . There are numerous complaints filed and I will be attempting to cancel and stop all future payments which they deduct automatically from our account.

            • Stacey P

              11/17/2024

              I believe my parents are being defrauded by this company. They have been paying a substantial sum every month for no service. I have only just discovered this situation.

              Mepco Response

              11/19/2024

              Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer ********************** and appreciate the opportunity to address this issue. Please understand Mepco is only the servicer of payment plans for providers of service contracts. We need more information; we would like the opportunity to speak with you to provide you with the contact information for the direct marketer and/or administrator of the service contract purchased. These companies will be able to address any questions regarding discrepancies with product representation, service reimbursement, cancellations, reinstatements, refunds, or any service contract related issues. Please contact our Customer ********************** department ************** Monday Friday from 8A 5P CST or by email at ***********************************

            • Matthew T

              10/31/2024

              Companies using Mepco allow their employees to access credit card numbers, expiration dates, and CVC security codes saved in their databases. Mepco does not enforce and ensure PPI compliance for the safety of your methods of payment. I have personal knowledge of this.If you do business with a company that uses Mepco, your complete credit card information is available to their employees. Your methods of payment are not secure.

              Mepco Response

              11/01/2024

              Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer ********************** and appreciate the opportunity to address this issue. Please understand Mepco is only the servicer of payment plans for providers of service contracts. We need more information; we would like the opportunity to speak with you to provide you with the contact information for the direct marketer and/or administrator of the service contract purchased. These companies will be able to address any questions regarding discrepancies with product representation, service reimbursement, cancellations, reinstatements, refunds, or any service contract related issues. Please contact our Customer ********************** department ************** Monday Friday from 8A 5P CST or by email at ***********************************

            • Jeanette H

              10/22/2024

              Won't answer phone and my carhas been in the shop over 6 months waiting for them to pay

              Mepco Response

              10/23/2024

              Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer ********************** and appreciate the opportunity to address this issue. Please understand Mepco is only the servicer of payment plans for providers of service contracts. We need more information; we would like the opportunity to speak with you to provide you with the contact information for the direct marketer and/or administrator of the service contract purchased. These companies will be able to address any questions regarding discrepancies with product representation, service reimbursement, cancellations, reinstatements, refunds, or any service contract related issues. Please contact our Customer ********************** department ************** Monday Friday from 8A 5P CST or by email at ***********************************

            • Mandy B

              10/21/2024

              Terrible! Signed up for it and she said it was a one time payment for a year. Then they started taking payments monthly. What a scam! I canceled and waiting to hear from them. Pisses me off these companies are getting away with this crap!

              Mepco Response

              10/22/2024

              Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer ********************** and appreciate the opportunity to address this issue. Please understand Mepco is only the servicer of payment plans for providers of service contracts. We need more information; we would like the opportunity to speak with you to provide you with the contact information for the direct marketer and/or administrator of the service contract purchased. These companies will be able to address any questions regarding discrepancies with product representation, service reimbursement, cancellations, reinstatements, refunds, or any service contract related issues. Please contact our Customer ********************** department ************** Monday Friday from 8A 5P CST or by email at ***********************************

            • C. M

              10/16/2024

              I’ve been trying to cancel a policy with them for weeks…they say you have to write a letter but are willing to give you no assistance with canceling. I’ve never used the policy at all, and I’ve been trying to cancel since a week after I got it when I realized I didn’t need it. It’s been over a week since I wrote this letter they just had to have yet we’re still getting charges taken off our card. Absolute worst customer service with the rudest people I’ve ever spoken with. They will take your money and be nice and cordial until you’re having any kind of issue!

              Mepco Response

              10/17/2024

              Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. Please understand Mepco is only the servicer of payment plans for providers of service contracts. We need more information; we would like the opportunity to speak with you to provide you with the contact information for the direct marketer and/or administrator of the service contract purchased. These companies will be able to address any questions regarding discrepancies with product representation, service reimbursement, cancellations, reinstatements, refunds, or any service contract related issues. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A – 5P CST or by email at Requests@Mepco.com

            • harold L

              10/01/2024

              I think they are a rip off company i had canceled my service 4days before my next bill and they still charge my account and said they don't gave refunds back , I didn't authorize them to take another month out. They don't provide the service for my car it's not worth paying ******

              Mepco Response

              10/02/2024

              Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer ********************** and appreciate the opportunity to address this issue. Please understand Mepco is only the servicer of payment plans for providers of service contracts. We need more information; we would like the opportunity to speak with you to provide you with the contact information for the direct marketer and/or administrator of the service contract purchased. These companies will be able to address any questions regarding discrepancies with product representation, service reimbursement, cancellations, reinstatements, refunds, or any service contract related issues. Please contact our Customer ********************** department ************** Monday Friday from 8A 5P CST or by email at ***********************************

            • Ronald B

              09/26/2024

              These people are scammers and Im trying to cancel my account and they will not cancel my account. Stay away from these people and don't give them any personal information at all.

              Mepco Response

              09/27/2024

              Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer ********************** and appreciate the opportunity to address this issue. Please understand Mepco is only the servicer of payment plans for providers of service contracts. We need more information; we would like the opportunity to speak with you to provide you with the contact information for the direct marketer and/or administrator of the service contract purchased. These companies will be able to address any questions regarding discrepancies with product representation, service reimbursement, cancellations, reinstatements, refunds, or any service contract related issues. Please contact our Customer ********************** department ************** Monday Friday from 8A 5P CST or by email at ***********************************

            • Chan W

              09/17/2024

              This company is a scam. I have been calling all day trying to cancel this ********** when i call from my cell they call right back stating i have to call from my home number to cancel. Call from home number & not one call returned. They are a full on ************* I will be contacting my bank to have them blocked from getting another payment. Oh & they have restricted the online access so i will be sending in a termination letter..i will be calling the claims line & the fake line with the ** answering everyday until this is resolved..BEWARE THEY ARE A SCAM

              Mepco Response

              09/19/2024

              Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer ********************** and appreciate the opportunity to address this issue. Please understand Mepco is only the servicer of payment plans for providers of service contracts. We need more information; we would like the opportunity to speak with you to provide you with the contact information for the direct marketer and/or administrator of the service contract purchased. These companies will be able to address any questions regarding discrepancies with product representation, service reimbursement, cancellations, reinstatements, refunds, or any service contract related issues. Please contact our Customer ********************** department ************** Monday Friday from 8A 5P CST or by email at ***********************************

            • Atnan A

              09/17/2024

              This company is *****. They try to get your money when it comes to coverage of your vehicle. They don't wanna pay please. I want nobody to get any coverage from this company because this company they are a liars. They don't do the coverage for you. They just take your money when it comes to get the pay, they don't pay. I have 2018 GMC one of the misfire cylinder and they don't wanna pay because they give you some kind of excuses for you not maintenance the car carbon maintenance for every 3000 mile changing oil and they want you for one year. That's why I'm not satisfying with this ******** of this company this company they are only ripoff Scam. They don't even answer the phone when you're trying to get any body in the phone they don't repeat you in any messages or emails that Scam.

              Mepco Response

              09/19/2024

              Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer ********************** and appreciate the opportunity to address this issue. Please understand Mepco is only the servicer of payment plans for providers of service contracts. We need more information; we would like the opportunity to speak with you to provide you with the contact information for the direct marketer and/or administrator of the service contract purchased. These companies will be able to address any questions regarding discrepancies with product representation, service reimbursement, cancellations, reinstatements, refunds, or any service contract related issues. Please contact our Customer ********************** department ************** Monday Friday from 8A 5P CST or by email at ***********************************

            Customer Review Rating

            1.05/5

            Average of 148 Customer Reviews

            Contact Information

            10 S La Salle St Ste 2310

            Chicago, IL 60603-1068

            Visit Website
            (800) 397-6767

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/2009

            Years in Business: 60

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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