ComplaintsforCoding Temple Inc.
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Complaint Details
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Initial Complaint
06/27/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date of the Transaction: October 23, 2023 Amount Paid: $7,500 (paid through Climb Credit)Business Commitment:Coding Temple committed to providing a comprehensive coding bootcamp, which includes course access, job preparation, career coaching, and assistance in finding employment upon course completion.Nature of the Dispute:I enrolled in Coding Temple's bootcamp on October 23, 2023, and paid $7,500 through Climb Credit. Due to unforeseen circumstances, I enlisted in the military and was unable to continue with the course. I contacted Coding Temple in December 2023 to inform them of my situation and was told on January 3, 2024, that my refund was being processed.However, on March 27, 2024, after multiple attempts to follow up, I was informed that Coding Temple had requested to stop the refund process without any prior notification. Since then, I have emailed Coding Temple multiple times but have received no response. Despite their initial assurance of processing the refund, Coding Temple has not resolved the issue, and I am still waiting for my refund.Business's Attempt to Resolve the Problem:Coding Temple initially committed to processing my refund, as confirmed on January 3, 2024. However, they later halted the process without notifying me, and since March 27, 2024, they have not responded to my emails.I am seeking the assistance of the BBB to resolve this matter and obtain the refund that was initially promised.Initial Complaint
06/27/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
So I signed up to learn coding and I asked what I thought were common questions was assure by the recruiter that I would be able to jump right in, the class I was pushed into only a week before it started with 2 to 3 weeks of prep work to start so I was behind the gun from the star, any tutoring we were able to get were people would tell you your wrong but not really teach you what to do. So I ran behind the whole time. I spoke with one of the people in charge of making sure we were ok and told her all of this. She had given me a login to the work at your own pace class to see if it is a problem with the way the teachers I had were teaching. Not sure if it was because of me but she got let go and I lost the abilities to use the other materials. Back to always being behind. Then at the end Id did not pass . I had asked many times what I could do but didnt get a reply until I mentioned maybe re taking and then it was sure you can pay again. But past that text I heard nothing from them.Initial Complaint
12/01/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
October 20 2023 ****** .. they got paid ***** and they charged me from there own loans company ****** the business is a collage education.i was looking for a job and they contact me that they can let me study and not paying anything until i get hired in a good company with good pay rate, the study is really hard for me to understand and i called them for help sooo many times and the lady i called every time (****** ************ she is the one set me up for this) keep saying "i will let someone contact you" and this NEVER happened, so i called her and ask her to cancel my collage study because i am not learning anything and she said she can do nothing about it and she will let someone contact me (again) and NEVER got contact from anyone of them. they did not get me for admission test to evaluate if this course is suitable for me, and i am struggling to understand anything, i will not be able to complete it and therefore i need to cancel it and they wont help even with this.
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.