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          Additional Information

          Not BBB accredited

          FTX US

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          This is a multi-location business.

          Find a Location

          FTX US has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • FTX US

              167 N. Green St. Chicago, IL 60607

            • FTX US

              2000 Center Street Berkley, CA 94704

            Headquarters
            167 N. Green St., Chicago, IL 60607
            BBB File Opened:
            8/15/2022
            Business Started:
            6/1/2019
            Type of Entity:
            Corporation
            Alternate Business Name
            • West Realm Shires Services Inc.
            Business Management
            • Mr. Brett Harrison, President
            • Mr. Sam Bankman-Fried, Founder/Owner
            Contact Information

            Principal

            • Mr. Brett Harrison, President

            Customer Contact

            • Mr. Sam Bankman-Fried, Founder/Owner
            Additional Business Information
            Believed to be out of business
            According to information in BBB files, it appears that this business is no longer in business.
            Business Categories
            Cryptocurrency Exchange

            Alerts

            See What BBB Reports On

            Government Action: BBB reports on known government actions involving business’ marketplace conduct:

            CFTC Obtains $12.7 Billion Judgment Against FTX and Alameda

            On August 28,2024  The Commodity Futures Trading Commission announced the U.S. District Court for the Southern District of New York entered a consent order of permanent injunction and other equitable relief against FTX Trading Ltd. and Alameda Research LLC (together, FTX) and ordered FTX to pay $12.7 billion in monetary relief to FTX customers and victims of FTX’s fraud. The order requires FTX to pay $8.7 billion in restitution and $4 billion in disgorgement, which will be used to further compensate victims for losses suffered as a result of the massive fraudulent scheme orchestrated by Samuel Bankman-Fried, his now-bankrupt FTX group of companies, and a core group of FTX insiders.

            The founder Sam Bankman-Fried was sentenced in March to 25 years in prison for stealing $8bn from customers. He has appealed the conviction. The order finds FTX and Alameda made material misrepresentations and omissions to customers. For more details go here.

             

            Alert

            In August 2024,  BBB investigated FTX US's business practices. This investigation was prompted by consumer complaints alleging the business has been withholding consumers financial funds and after sending billions of dollars to FTX, believing their assets were secure on the FTX trading platform.

            per the details of the lawsuit, Bankman-Fried the Owner improperly diverted customer
            assets to his privately-held crypto hedge fund, Alameda Research LLC (“Alameda”), and then
            used those customer funds to make undisclosed venture investments, lavish real estate purchases,
            and large political donations. 

            BBB is currently reaching out to the business for any information regarding the business current standing. 

            On 08/13/2024, and 08/19/2024 BBB requested additional information. As of 8/27/2024, BBB has not received any response from the business. 

            Based on the information detailed above, BBB cannot confirm the legitimacy of FTX US. 


            Bankruptcy

            On 11/11/2022, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 22-11068. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to United States Bankruptcy Court for the District of Delaware 824 N Market St. 5th Floor, Courtroom No. 5 Wilmington DE 19801 for resubmission to that court. The case number should be entered on the form. Claims must be submitted by 11/11/2022

            Contact Information

            167 N. Green St.

            Chicago, IL 60607

            Visit Website

            Accreditation

            This business is not BBB Accredited

            BBB Rating

            NR

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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