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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/18/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
Contacted them in August. ************************* had me sign a contract and picked up a check to begin o 9/6/22. He told me it would take 4-6 weeks and should be finish before thanksgiving. They have been here 3 more times for measurements. This is the 6 week and i had to call them and the lady in the office told me it might take 2 more weeks before the cabinets get here. I am not agreeing with that. I have attached a copy of the check and contract.
Business response
10/20/2022
We spoke with the customer. Everything is situated. We will complete the work according to our scheduled timeline.Initial Complaint
08/22/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
PLEASE SEE ATTACHMENTBusiness response
08/29/2022
Budget Construction is currently working with ***************** to resolve any issuesBusiness response
09/29/2022
WE ARE IN CONSTANT COMMUNICATION WITH ***************** WE ARE MAKING SURE WE ADDRESS HER CONCERNS
Customer response
10/27/2022
Please see attached*Business response
11/08/2022
***************** complained the interest rate was higher than we told her. I don't believe that is true. She signed the finance papers and saw the rates.But rather than have any problems I sent her a check for $500 which covered most of the interest on the loan. The total interest was only $803.20. All she has to pay is $303.20 for a $5,000 loan. She also complained about steps holding water. I sent my ********* to fix the situation. I've done everything to make her happy, not sure what else to do.*************************
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.