ComplaintsforSure-Flo Heating and Cooling, LLC
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Complaint Details
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Initial Complaint
10/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
******* **********, The owner of Flo heating and cooling LLC. Agreed to put in heating and air conditioning unit in three of the rooms of my home. He told me that the material and units itself cost $7000, So I took that from my savings and paid him upfront. He told me the labor when he finish would be $2700. This work was supposed to started in April and promised to have it finished by 1 June. Place the units on the wall in April without hooking them up and told me he would come back to finish the work. Every time I called him, he said he was busy doing other work and he will get back to me. He kept lying to me every month from April to September that he will come and finish the job, but never came. We suffered all summer in the hot heat, thinking that he would have put the air conditioning on his end in time. In September, I had to get someone to come and finish the job even though ******* ********** promised me in September that 1 October he would finish. By this time, his word wasnt worth anything so I had to pay extra money to have someone else come and do his job. I feel like from day one he took advantage of me as a senior citizen on a fixed income And scam me out of my money. After I told him to work was already done and that I knew that he lied about paying 7000 for the unit and material, When he promised to give me $3000 back. But he wanted to give it to me and increment at his own time. I told him that was not acceptable because I gave him all of my money upfront, He should give me all of my $3000 upfront. He refused and thats why Im filing this report.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.