Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Best Price Moving & Storage has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Best Price Moving & Storage

      1830 N Kostner Ave Chicago, IL 60639-5102

      BBB Accredited Business
    • Best Price Moving & Storage

      1830 N Kostner Ave Chicago, IL 60639-5102

      BBB Accredited Business

    Customer ReviewsforBest Price Moving & Storage

    Moving and Storage Companies
    Multi Location Business
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    193 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Andrew N

      1 star

      08/22/2024

      A moving price was quoted from a virtual tour of the inside of our house and a questionnaire-detailing the number of items to be moved. The company was from ******* and later referred to Best Price Moving and Storage". On moving day, original quoted price was doubled two trucks were needed vs. one from original quote. We ok'd it- had to move out, buyers of our house were to take possession of our house the next day.Fees kept on being added. $800 for packing material 11% fuel surcharge $988, probably this one is ok Binding. $3,000 Additional. $1,200 Bulky fee. $400 What should have been. $10,344. became $14,850 We were rushed to make decisions- and extra costs were shown at the end.As you can see, too many extra costs: gouging Ex. I taped boxes - used 4 rolls per box. Movers, again taped over some of my boxes multiple times.Even an unopened, sturdy case of ********** water was taped several times.Garden tools, i.e., shovels were tied down by me securely with ropes, those were unnecessarily taped over as well.I spent less than twenty dollars per packaging tape vs. $800 charged by the movers.At delivery, movers were rushed due to being late for another job, consequently, some furniture was not fully assembled.Other furniture was damaged.Utility floor was damaged when the washer was placed, and the legs were bent.Walls and corners were scratched.We filed a claim with their insurance company.Sent photos showing damaged furniture and walls Claim was denied completely.Calls were not returned, after an email was sent to us - with a $100.00 final settlement Lastly, movers refused to use foot covers, our house was just built and sanitized. Looked like one of them, took pleasure in wiping their feet on the new carpet. Overall, very disrespectable. Horrible experience.
    • Review from Rosie S

      5 stars

      08/15/2024

      This company did a great job in transporting our household belongings. We had absolutely no worries as they took care of all the paper work and made sure it got smoothly. Even on the arrival, we could collect with ease as all the paperwork was done.
    • Review from Geraldine K

      5 stars

      08/06/2024

      Had a very good moving experience. They had the boxes picked-up from the doorstep and dropped the surprisingly damage-free boxes off at my doorstep. The experience was just as it is said "STRESS-FREE, FROM START TO END". The staff were considerate and guided me thoroughly through the packing process.
    • Review from Nichole B

      5 stars

      08/02/2024

      I had an awesome experience with this company and the service I received was exceptional. I got frequent updates on my move and whenever I needed status update the customer service gave prompt responses. The condition of the move was also really good and no complaints at all.
    • Review from Gregory M

      5 stars

      07/31/2024

      Impeccable service from start to finish. The team showed great attention to detail and professionalism. Communication was consistent and clear throughout. Overall, a very positive and seamless experience.
    • Review from Rachelle K

      5 stars

      07/29/2024

      Great experience from the initial enquiry through to the move and the last piece of furniture being placed. Great team who packed, we didn't even know they were around when working from home. The move itself was professional and nothing was too much trouble even when I changed my mind in where I wanted the furniture to be!  
    • Review from John B

      5 stars

      07/26/2024

      Nothing was too much trouble because they were just too good, they were friendly and professional. It couldnt have been better. My belongings were perfectly fine when they reached to their destination and I was really happy and satisfied. I even recommended them to a close friend.
    • Review from William M

      5 stars

      07/24/2024

      I am glad I chose this team for my move. It was well-organized and hassle-free. I am so impressed by the fact that each piece was carefully packed and it was made sure by the team lead that everything arrived in perfect condition. Special shout-out to the entire team. I am very satisfied with the overall service. Recommending them for all sorts of moves!    
    • Review from Jose G

      5 stars

      07/18/2024

      The company provided me with a dedicated moving coordinator who was always available to answer my questions and provide assistance. Give them a try and you won't regret it.  
    • Review from Ryan R

      5 stars

      07/12/2024

      We had a very good and pleasant experience in moving our things. We did use Door to Door shipping service for our entire move. All the boxes were delivered in very good condition and came in without any issues. The overall service was really great and we would recommend this company.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.